Apartment, 1 Bedroom | Private kitchen
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Reviews of Amsterdam Centre Harbour Apartments

3.5 out of 5
Amsterdam Centre Harbour Apartments
Prins Hendrikkade, Amsterdam

Reviews

7.4

Good

Rating 10 - Excellent. 76 out of 301 reviews" "
Rating 8 - Good. 118 out of 301 reviews" "
Rating 6 - Okay. 51 out of 301 reviews" "
Rating 4 - Poor. 30 out of 301 reviews" "
Rating 2 - Terrible. 26 out of 301 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lydia

Stayed 3 nights in Sep 2023
Response from Imogen - Guest Service on 4 Oct 2023
Thank you for your review!

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Imogen - Guest Service on 4 Oct 2023
Thank you for your review!

8/10 Good

Toan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good size appt which is really nice
Response from Jessika, Guest Service. on 26 Sept 2023
Hi Toan, Thank you for taking the time to share your feedbackWe are happy you enjoyed the overall experience and would love to welcome you back soon. Kind regards,

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay. Everything was about a twenty minute walk. It could use some hooks in the front entrance, to hang wet jackets
Stayed 4 nights in Jul 2023
Response from Marcelia, Guest Service. on 9 Aug 2023
Hi Diane,Thank you so much for taking the time to review us. We're glad you had a great stay and enjoyed the good location of our apartment.We appreciate your suggestion about the hooks. We will address to our manager to enhance the experience of our future guests.Kind regards,

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment worked out great 4 guests, plenty of space, elevator helped!
Stayed 9 nights in May 2023
Response from Adrián on 6 Jun 2023
Hi Patricia,Thank you for writing a review about your recent stay with us and for sharing your experience with us.We are glad to hear that you enjoyed your stay with us.We hope to see you soon at one of our properties in Europe.Do not hesitate to contact us if you ever come back to Amsterdam!Adrián, Assistant Manager

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Pain from the start!
From the start it was a pain. The online phone keyless entry didn't work, I had to travel 20 min away to get a physical key card because they didn't have a checkin desk the our location. There was a smoker on our floor (supposed to be smoke free) when I complained they said they would send security to check it out but we still had smoke coming into our place the whole time. The place is in a black hole for public transportation if you want to use anything other than Uber. We had fire alarm go off while we were there and it was on for over an hour. There was no way of communicating with the office to get it shut off. Granted that may have been a fluke but still there is no clear way of getting any help if there is an issue. The only pros were the size of the apartment. It was modern, clean and had a full kitchen. But to me that didn't make it worth it for the other pain points.
Stayed 7 nights in Mar 2023

2/10 Terrible

Jim

Disliked: Amenities, property conditions & facilities
AVOID THIS PLACE LIKE THE PLAGUE! We were not put into the room that we booked, we put in the basement room. I planned on sleeping on the large corner couch and my brother slept in the bed, not the case, I eneded up sleeping on a little 2 seater. There was no spare anything apart from dishware and the likes, oh wait we were blessed to get a second roll of toilet paper. The fridge was not working correctly and some service men called with a new one, which should of been when we were not there. The TV worked but most stations were in Dutch and the reception was breaking up, thank god I had my Roku stick with us. The bathroom had ancient sockets that were in the bathroom that were concerningly close too the shower. The bed has stains. The Immersion did not work properly and yet again the service men called in. No Toaster!.
Stayed 4 nights in Dec 2022
Response from Yays Insiders on 28 Dec 2022
Dear Jim, Thank you for letting us know about your stay. This is not the type of experience we wish to provide our guests, and we apologize that we did not live up to your expectations. I have passed your comments on to our teams so that we can improve our service in the future. Kind regards, YAYS Insiders

6/10 Okay

Michael

Stayed 2 nights in Oct 2022

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, room comfort
Great apartment in a good location
For a group of friends who spent very little time in the apartment it was a great base! On the whole it was clean if a little tired decor in places and in a good location, 10 minutes from the main areas. The lift was not working and the stairs were extremely steep which was a challenge with luggage (and late at night!), getting up 3 flights of stairs. The apartment was enormous, a little strange layout with 3 floors (one completely empty), and huge rooms with just a bed in them. It felt strange to have to use a sofa bed when there was extra bedrooms and extra space in them, it would have been better to have the living space as just that and not one of the bedrooms. We had to put away one of the beds each time we sat together and had nowhere to hang clothes up and get dressed etc. for one of our party
Stayed 3 nights in Sep 2022

6/10 Okay

Seow Chin

Travelled with group
Liked: Cleanliness, room comfort
Overall unit is fine but ...
Unit itself is fine but there are some area of concerns for us. Cons : 1. Lift is not working throughout our whole stay. We have to carry our big luggage up 2 steep, narrow and long flight of stairs. If there are elderly and the lift is not working then this unit will be a real concern 2. Sound proofing is not good, we are woken up quite a few time by the noise upstairs 3. At night, there will be people sitting on the stairs smoking cannibis, we always make it a point not to go back too late at night. 4. Windows cannot to open at all. No fresh air coming into the unit. Pros: 1. Unit size is great 2. Unit interior condition quite well kept and clean 3. Great water pressure 4. Location is good.
Stayed 3 nights in Sep 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Only 10 mins walking from the train station and the centre
Stayed 2 nights in Mar 2022

10/10 Excellent

Sophie

Stayed 3 nights in Jul 2020

6/10 Okay

Mohammed

Liked: Room comfort
Disliked: Cleanliness
Stayed 7 nights in Aug 2021

10/10 Excellent

Hasan

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Love it!
Beautiful!!
Stayed 1 night in Jul 2020

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, room comfort
Good stay - Good location, spacious and clean property
Stayed 3 nights in Jul 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was terrible had to leave for hotel. Was total ripoff.
Stayed 6 nights in Nov 2015

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. Gives you the basic bits you need like a continental set- bath towels and cloths, washing up liquid so that’s save money and luggage space. Constant communication which was amazing even calling the day before to see where I would prefer key pick up. Luggage hold area. Friendly staff. Place was nice, clean and spacious. Everything was there you need. Washing machine, cooker etc. One bad point was no cooking trays
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities
Stayed 2 nights in Feb 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my first trip to Amsterdam and to Europe. The location of this Apartment was absolutely the best thing about staying here. It was within a 10-15 minute walk from Cenraal Station. It was easy to walk from the apartment into the center of town, the red light district, and many o the tourist destinations. This is an apartment building that winds down and back into loft apartments toward the back of the building. There are multiple unites on multiple floors and you must pay close attention to the signs in order to find the correct apartment that you have rented. The building has a coded entry system which is helpful. The apartment that I had was a key entry apartment which meant that I had to carry around keys and make sure that I kept up with them rather than a card or a code. I was upgraded to a larger space than I originally booked, which was appreciated. Although it made the location of my apartment much deeper into the building and that made it more difficult to find when I arrived and on late nights. It also meant that there were quite a few stairs. Also, there was a courtyard between the building and the loft apartments in the back, the doors from the courtyard were never closed which meant that there were leaved inside both of the corridors and, those corridors remained very cold all the time. It was uncomfortable to be in those corridors. Overall, I would book this location again, within the larger building and not in the stand alone lofts in the back.
I had use of a fully functioning kitchen with all of the needed supplies to make and serve meals.
I had a small workspace that was large enough for a laptop and my other electronics to charge.
I had a large bed that was comfortable as well as the use of a small wardrobe that also contained a safe for my personal belongings.
I had a small sitting area with two chairs.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy checkin, great location, lots of space. Overall, this was a terrific value and good place for a long weekend!
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
After staying at the luxury apartment in Athens, I thought an apartment would be the best option again However this place does NOT care about their guests. The lady at the check in place at the airport kept rolling her eyrs at our questions She charged us 50 euros for some unknown tax The towels toilet paper garbage bags soap shampu were not replaced in a week When I requested toilet paper I was told I was in my own The apartment was never cleaned durung the week of our stay The garbage area was less than 100 meter from our apartment door Since the door covered the area and there was not any kind of smell, we were kind of like what the heck However every morning the employees left the door open so our first view coming out ofcthe apartment was a garbage view For the price you csn find better options and more centric This place is almost 20 to 25 minutes walk from central station I ignored some negative reviews but please take into account the reviews Do more research In my humble opinion, this place isnt worth it the price
Stayed 7 nights in Feb 2020
Response from SSG on 24 Feb 2020
Dear Mr/Mrs I am sorry to hear that you were unsatisfied with your stay with us!. If we had known about the following issues we would have dealt with them accordingly. Due to your anonymity it is difficult to trace your reservation. I would like to welcome you to contact us directly at amsterdam@shortstaygroup.com for any futher questions/remarks Kind Regards Short Stay Group

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
On the day of travelling to Amsterdam, I had fallen ill with a sickness bug and was really incapable of anything. We went to the office and asked if there was any way they could help as I needed to lay down and rest. They called up the cleaners and within an hour we were on our way to the apartment being allowed in 2 hours early. I managed to get the rest I needed to recover and enjoy the rest of my break. The next day we had a member of staff knock on the door with chocolates, wine and a handwritten card addressed to myself to wish me well. Which was a lovely touch. The apartment itself is in a great location, and was really nice inside. Me and my friends had a great break and all really enjoyed ourselves.
Stayed 4 nights in Jan 2020

8/10 Good

Kath, Brisbane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the traditional style Dutch loft apartment, great views from third floor overlooking the harbour. However down side was lift did not work for duration of stay, so carrying heavy cases up & down 3 flights of narrow stairs was not fun. Also not so convenient was having to get a tram into the centre to get keys. Also lacking in storage (drawers), hooks, shelves, and no toaster. However despite all that, it was a great stay in a unique apartment for our family of 5 adults, would recommend.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks exactly like the pictures, very modern and spacious. Located just 8 minutes away from Central Station...if i have the chance i will definitively come back
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

Philip

Travelled with group
Liked: Staff & service, room comfort
Good location
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property has two basement bedrooms that have very high windows and offer NO view and feel stark...the stairway up to living room/kitchen is extremely steep with shallow stairs (not for the timid or those with poor mobility)
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was close to places we wanted to see, shops and dining. The apartment could have been better furnished in the kitchen but overall is was a great property
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Stayed 5 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy the pictures on your website are not the room they give you I am demanding a Full Refund From Expida
Stayed 3 nights in Jun 2019

4/10 Poor

Ian

Liked: Staff & service, room comfort
We ended up in the basement apartment with no ventilation and when mentioned to customer service at the hotel they said its fine
Stayed 2 nights in Jun 2019

6/10 Okay

Arun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dusty
Rooms were very dusty, didn’t look like they were cleaned at all. Requested a city view, but just got view of houses.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for 3 people - would have been a squash for 4. 15 min walk from the station. Would use again.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great Spacious living room area Rooms were cosy Whole place full of natural light
Stayed 4 nights in May 2019

4/10 Poor

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Place is close to the center and quiet enough. Everything was good except the floor were dirty, really dirty, and the showers need fixing so that the water doesn't flood the bathroom. But overall it's okay !
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over priced for the size and was really noise had other room b4 was ok but this room is to small and to noise
Stayed 2 nights in Apr 2019