Always nice to be back at this hotel, me and my family have been coming for years. Beautiful renovation with new areas and the service continues great although this time with some minor setbacks: At check-in, as a VIP Access guest I did not get either of the perks mentioned, also, the information I got when asking about the indoor pool was incomplete because the towels which should be provided at reception were not mentioned. At 6pm housekeeping staff was gone and front desk staff could not help so I had to cross the hotel to get some fresh bath towels myself (not really a 4 star service) and I found the service in the restaurant very slow this time.
Also, I have to mention that the children's menu does not offer any healthier option, some chicken breast, fish or vegetables would have been nice.
Still, I will be coming back next time.