Triple Room
Check availability

Reviews of Alston House Hotel

2 out of 5
Alston House Hotel
Townfoot, Alston, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 25 reviews" "
Rating 8 - Good. 11 out of 25 reviews" "
Rating 6 - Okay. 1 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jonathan, Norwich

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff, the food at both dinner and breakfast were excellent. Parking is just across a quiet road. Our room however left us literally cold. Old building, 'wavy' floors, single glazed casement windows facing the prevailing - brisk - wind and an outside temperature of close to freezing. Then the heating gets switched off for the night ! Considering that this was the most expensive 'one nighter' on our recent trip, we were less than satisfied.
Stayed 1 night in Apr 2024

10/10 Excellent

Nicholas, Kirkby Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Sean

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Very welcoming friendly staff. Nice rooms and good food
Stayed 2 nights in May 2023

8/10 Good

Elspeth

Stayed 1 night in Mar 2023

8/10 Good

Roger

Stayed 1 night in Sep 2022

10/10 Excellent

James

Stayed 1 night in Aug 2022

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Highly recommend
Accommodating (unexpected late arrival), friendly service. Very comfortable stay.
Stayed 1 night in Jul 2022

8/10 Good

Diana, Knowle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay whilst doing the C2C. Food was good and bikes were looked after. Being on a main road popular with bikers there was some traffic noise but a huge shower made up for that. Many thanks
Stayed 2 nights in Jul 2022

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Jun 2022

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return to Alston
Another lovely stay at Alston House Hotel. Staff friendly and helpful and food was lovely.
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

Karen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good, Cafe area for during day also good
Stayed 1 night in Nov 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly stay in period hotel.
Very friendly staff. Delicious food for breakfast and evening meals. Comfortable bed and decent sized room. Small but adequate bathroom. Our only minor complaint was the lack of hooks in the bathroom on which to hang clothes while showing.
Stayed 2 nights in Oct 2021

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple with a dog.
Nicely decorated old hotel in a good location, lovely owner. Travelled with our dog without issues.
Stayed 1 night in Aug 2021

10/10 Excellent

ALEX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay friendly hosts and staff. Clean. Great food. Would definitely stay again.
Stayed 3 nights in Aug 2021

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and good amenities.
Clean, comfortable and spacious room. Great in room amenities. Centrally located in Alston for conveniences. Tasty breakfast. Wouldn’t recommend eating there by night though. Both meals ordered were undercooked.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and pleasant stay. Staff very friendly.
Stayed 1 night in Jul 2021

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Alston Hotel
We were warmly welcomed and shown to our room which was very spacious and nicely decorated. We enjoyed a drink in the beautiful gardens and walked through the town to do some shopping in the small independent shops. The breakfast was very good and just the right size, my husband had the full English and I had the vegetarian breakfast. There is a beautiful waterfall just a few miles away called Ashgill Force which is well worth a visit. We would definitely stay at Alston Hotel again.
Stayed 1 night in Jul 2021

8/10 Good

Sherridon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value, friendly and clean
Nice hotel, staff all friendly and helpful, reasonably priced bar and food. No lift. Bedrooms really clean, only small issue for us was lack of bathroom door due to room design.... But the other room in our party was a different design with a door... So if it would be a big deal for you, make sure to ask for a room with a bathroom door!!! 👍 Pretty village, in process of numerous improvements, 3 or 4 pubs in walking distance.
Stayed 1 night in Jul 2021

8/10 Good

Mayoor, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good clean hotel with a great location to explore the beautiful countryside, a hearty decent breakfast to set you up for the day and a good restaurant, what more do you need?
Stayed 2 nights in Sep 2020
Response from Carole and Michael on 8 Oct 2020
HI Thanks for your kind words, they mean a lot and hopefully see you again next time you are in the area.

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020
Response from Carole and Michael on 1 Oct 2020
Thanks for you review, its great positive feedback and hope you stay again if you are in the area. Regards Carole/ Alston house

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel
We had a lovely stay at the Alston hotel , the room was very clean and had a modern design . The bath was lovely luxurious with free bubble bath . Our evening meal at the hotel was excellent with a good varied menu . The dining room had a lovely ambience. Full English breakfast was delicious in the morning all in all we had a great stay
Stayed 1 night in Aug 2020
Response from Carole and Michael on 20 Aug 2020
Thanks for your kind words they make all our efforts worthwhile. hope to see you again if you are in the area.