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Reviews of Résidence Club mmv Isola 2000 Les Terrasses d'Isola

Résidence Club mmv Isola 2000 Les Terrasses d'Isola
Centre Station, Isola-2000, Isola, Alpes-Maritimes

Reviews

7.8

Good

Rating 10 - Excellent. 46 out of 185 reviews" "
Rating 8 - Good. 84 out of 185 reviews" "
Rating 6 - Okay. 35 out of 185 reviews" "
Rating 4 - Poor. 15 out of 185 reviews" "
Rating 2 - Terrible. 5 out of 185 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

LAURA

Stayed 7 nights in Dec 2023

10/10 Excellent

Miss

Travelled with family
Liked: Cleanliness, room comfort
Excellent value, great location
Excellent location, really close to the slopes, shops, restaurants and bars etc.. Comfy room for our family of 4 with perfect views of the mountains. The pool and jacuzzi was a real treat at the end of the day and the front desk staff were always helpful and smiling. Overall an amazing week - thank you.
Stayed 7 nights in Apr 2022

8/10 Good

Terence

Liked: Room comfort
Stayed 7 nights in Jan 2022

10/10 Excellent

Amza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 8 nights in Dec 2021
Response from Louis on 29 Dec 2021
Thank you

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
I have been trying to contact the hotel to discuss our reservation and have yet to have a response. I know times are difficult but a simple response to discuss the non availability of teh property would have been very helpful
Stayed 7 nights in Apr 2020

6/10 Okay

Verified traveller

Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly functional. Very clean. Bonus of two bathrooms and separate loo. Only Downside no basics provided eg cleaning stuff, tea towel, dishwasher tabs etc, cling film, foil, cooking oil etc.
Stayed 7 nights in Dec 2018

8/10 Good

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay here again. Short walk to the ski lifts. Great view. The apartment was equipped with everything we needed for a weeks stay. Efficient, helpful staff.
Stayed 8 nights in Mar 2018

8/10 Good

Anuson, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice trip
This place is very wonderful. My friends and I love it here. It is an amazing place to stay at Isola 2000. In future, I would stay here again.
Stayed 2 nights in Mar 2018

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
will come back
room with space, nice view

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Résidence Club mmv Isola 2000 Les Terrasses d'Isol
Ideally located if plenty of snow rooms good size but need some attention. The resort compared with other parts of Europe very expensive especially the bars and service in the restaurants leaves a lot to be desired especially to getting the bills correct

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great ski hotel
Great stay in MMV Les Terraces. The skiing was great. 4 person apartment was very comfortable but could be a bit cramped if you have 4 adults in it. Very nicely finished. For those skiing its about a 5 minute walk to the piste, we invested in a ski locker closer to the slopes which made life much easier as there was no carrying heavy skis etc to and from the piste. The staff we friendly and helpful. Fully recommend these apartments.

8/10 Good

Natalia

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient and good located hotel
The room (actually that was one bedroom apartment) was great! You can find everything you need. And location is just perfect!! Those were all about the positive sides. The SPA services are not as good as expected -the water in swimming pool was hardly warm what wasn't expected after the whole day on cold street. The jacuzzi over loaded with people. And one of the hammam was not hot enough as well :(( We were expected to have some good relaxing time in SPA area after the cold day outside but unfortunately we had to end up in hot shower in the room that was the best option.

4/10 Poor

Gerry, London

Disliked: Staff & service, room comfort
Club MV at Isola2000
Arrived at Nice Airport 10am hoping to transfer to Isola2000 by bus but must have viewed the wrong t/table as the next one wasn’t for another 6hrs! Lots of to-ing’n’fro-ing but got a hire car (thx to the exceptional lady at Citer). Nav-skills went AWOL & so didn’t arrive at Club MMV until 18:30, just before front desk closed at 19:00 (check what process is if arriving out of hours). The flat was in a reasonably clean & tidy state & was mix of newly refurb’d contemporary (kitchen and bathroom) & the tired looking (mainly the separate toilet). Two (inc. towel rad) of the four heaters didn’t work & despite attempts of the handyman, never did. In fairness, the place wasn’t cold but their absence was evident. The kitchen had just about everything..except a kettle. Despite promises from the front desk we never received one. Totally unacceptable! The bed and sofabed were the most uncomfortable I’ve ever had the displeasure of sleeping on & none of us had a decent night sleep there–though this was more an issue of the flat vibe than the dire beds. Flat cleaned once but at the end of our stay(!) Never checked out the facilities so can’t comment on them. Club MMV is a short walk (around 10mins in boots) to Front Neige. Isola2000 is great small resort for families with lovely quiet runs. Unfortunately, I can’t give recommendation for Club MV. But can’t I dismiss it as bad. Go with your eyes open and you shouldn’t be disappointed. Just don’t take the room we had....

10/10 Excellent

danielkate88, Antibes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
It was perfect location, great amount of space for 6 people for a comfortable stay for the weekend. few minutes walk downhill to the slope and ski back to the apartments to within 100m metres.

8/10 Good

Whadney, Cheltenham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fit for Purpose
2 nice Bathrooms, 3 Bedrooms including an excellent sofa bed in lounge.Great views, clean and good location. No frilsl service more like a apartment rental with a reception desk open a few hours a day.

6/10 Okay

Mohamed, UK

Disliked: Cleanliness, staff & service, property conditions & facilities
Do it yourself hotel.
Lots of room but basic equipement! A bit of a walk to the central station so will have to rent lockers to store skis. So a basic apartment and not a hotel as advertised.

10/10 Excellent

Siv, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value , lots of space , nice room
All good, easy walk to slopes, use Skimium for ski hire as closest to hotel, only issue wifi didn't work. Pool facilities very clean , does what it says on the tin.

10/10 Excellent

Jo, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idael situation
Very happy with the room and facilities.

6/10 Okay

M.lomax, London

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel, reception is manned 8am-11am. 4pm-8pm the receptionist was very helpfull and efficent The room was quite basic and didnt have a tv saying that the 4person was adaquate for 2people, there is a hot plate but no oven only microwave

4/10 Poor

Maureen, Cork, Ireland

Disliked: Cleanliness, staff & service, property conditions & facilities
Ryanair like hidden charges - false ratings
Chose hotel based on 2012 positive experience : willing to pay higher rate for facilities such as pool - new owners in 2013 : all facilities to be paid for extra - eg €14 per hour per adult person for pool facilities : for family of 2adults and 2children thus costing an extra € 40/day; that's almost a 50% increase on the cost of the stay file a week - a rip off ( website doesn't make it clear that it is a cost per hour and this was added since we booked) . Hotel staff could not offer a family or weekly rate and were not willing to follow up with hotel management. Linen and cleaning also now extra unlike 2012 when included. Hotel is not on slopes but went for it for facilities Especially pool after a hard days skiing. Would not recommend going forward. ( bath not cleaned and broken heater in room as well ) hotel is trading on old positive ratings - all 2013 ratings are low.

4/10 Poor

Tony

Disliked: Cleanliness, property conditions & facilities, room comfort
A disaster stay
We arrived at the hotel to find the following problems: 1. No bedding until late evening 2. No curtains in bedroom 3. No working TV. 4. No bath plug 5. Dirty room that had no been sufficiently cleaned. 6. Dishwasher not plumbed in and tested 7. One half of sofa bed broken. .... While most of these problems were resolved it took until mid-week to get a satisfactory resolution. What compounded the problems is that the reception is only open from 09:00-11:00 and then opens again at 16:00 ( although there is an emergency number..). Unfortunately, we were not the only residence with issues and every day as soon as reception opened then was a large queue of unhappy residents complaining of similar issues. During the week the Jacuzzi was completely out of order. Even in the bar the espresso machine was out of order. The bar area is also only opened when staff are present and so if you need to use WiFi out of hours you have a sit outside the lounge in the small reception area - no wifi in rooms. The staff were clearly overwhelmed and did their best. I completely blame the owners of this establishment - it's disgraceful and we will never return to this hotel... It's a real shame because the hotel is quite modern and wouldn't need much care to make it a nice place to stay in Isola. Aside from this, Isola 2000 has greatly improved over the years and we had a brilliant skiing week. The snow was fantastic and if you want a great meal we highly recommend the Cow Club...

6/10 Okay

Paul Rosser

Liked: Cleanliness
Good Ski Accommodation
The location of the C2A is excellent with lovely views of the mountains and resort. We booked a ‘2 - room’ apartment, this was actually 1 room with a sliding door between the living-room and bedroom. When the sofa-bed in the living-room is converted to make 2 single beds there is no room to walk around and the only place to sit is at the small dining table. Travelling with two teenage children I would book the 4 - 6 persons room next time. The biggest disappointment with the accommodation was the fact that the swimming pool, hot tube and steam room were all closed during our stay. When you travel during February you don’t expect the facilities to be closed for repair!

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed pool and spa not in operation!
Very clean, recently refurbished apartment with everything you could possibly need, including a dishwasher and 2 bathrooms and 2 toilets (only draw back was we had to make beds on arrival). Couldn't fault the apartment at all and had excellent views of the slopes. Ideal location, although quite an incline to walk back up after a day skiing, but we used locker facilities nearer to the main station so we didn't have to carry skis and boots up the hill. Reception always extremely busy as only manned between certain hours. We booked this accommodation specifically as they have a pool and spa, however this was out of action for the whole time we were and there were a lot of upset families with children. On several occasions the lift was also out of action, including the last day when we had to carry our bags down from the 6th floor.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isola 2000 Accommodation
Good location, clean, good facilities, would definately recommend.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Alan's 50th Birthday, Party of 20 people
The staff at this obviously new hotel/apartments were very friendly and helpful throughout our entire visit. From checking us in early to extending our check-out late for free, they were fantastic. They even gave us an extra room because a couple from our party didn't want to share, even though they knew the sleeping arrangements before we left England. The C2A is basic but cheap and clean. The location isn't the best as it is a short walk up hill but I have stayed in much worse locations in Isola. Overall I would recommend the C2A over my three previous locations in this resort purely on it's clenliness and friendliness. This is "cheap n cheerful" accomodation and you get a lot more for your money than most of the "cheap n miserable" places I have stayed in French Ski resorts.

10/10 Excellent

Anneliese

Liked: Cleanliness, staff & service, property conditions & facilities
Lejligheden var dejligt, alt var der, det var varmt og alt fungerede. Efter et par dage fandt vi også ud af shuttle bussen, det kunne man måske gøre mere opmærksom på. Spisestederne var fine og maden god alle steder hvor vi spiste. Lifterne fungerede og der var lækker solskin og sne. Vi havde en fanfastisk ferie, overraskende var at bedsteforældre fik gratis liftkort.
Stayed 6 nights in Feb 2024

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons pris le meme type d'appart 3 fois cette année (appart sup 2 chambres). Les deux fois précédentes nous avons eu un appart spacieux avec une chambre double et une autre chambre avec 2 lits, fermé avec un cloison et qui donnait sur le salon. Cette fois nous avons eu un appart avec une seule petite chambre avec deux lits de 80cm et un coin nuit dans le hall d'entrée avec des lits superposés qui ne nous convenaient pas du tout (car pas d'énfants). En plus il ne s'agissait pas du tout d'un appart 2 chambres. Attention car il y a aparemment 3 configurations d'appart sup 2 chambres... Les apparts ont été rénovés et sont bien mais on ne reviendrait pas a ce genre de configuration.
Stayed 2 nights in Mar 2023

6/10 Okay

Kristian Scheef

Disliked: Property conditions & facilities, room comfort
More like a worn down apartment than a hotel.
The place is pretty worn down. Staff is good and polite, but reception is only open limited.
Stayed 2 nights in Mar 2023

6/10 Okay

Emmanuelle

Travelled with group
Disliked: Cleanliness
Très déçue de la propreté du logement et du matériel fourni. Très cher pour la qualité du service. Piscine/jacuzzi pas dans le même immeuble que le logement. On peut avoir le logement que de 17h à 19h, par contre, on doit le rendre à 10h, sans fautes. Local à skis numéroté déjà utilisé par quelqu’un d’autres. Etc, je recommande pas à part pour la vue.
Stayed 2 nights in Feb 2023

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Accueil parfait, appartement confortable et bien agencé avec une superbe vue. 3 minutes à pied de la galerie avec les restaurants etc Parfait
Stayed 2 nights in Feb 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable séjour appartement bien équipé.Peut-être à vérifier les lave vaisselle où il manque du produit.Liquide Et sel.Le coin piscine est très agréable.Par contre le jacuzzi est trop petit et toujours remplie de monde impossible de l'utiliser.En résumé un super séjour en famille très bien équipés et très bien positionné juste à côté des pistes.
Stayed 2 nights in Jan 2023

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon appartement, assez spacieux, renové.

8/10 Good

Mathieu

Liked: Cleanliness, property conditions & facilities, room comfort
Bel établissement, bien situé, la formule petit déjeuner est à oublier , peu de choix . L espace détente est super mais le côté familiale de la résidence et les enfants qui chahutent à côté du jacuzzi rendent la détente compliqué …
Stayed 2 nights in Dec 2022

2/10 Terrible

Corinne

Travelled with family
Liked: Cleanliness
Rien

8/10 Good

Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Nicole

Travelled with family
Liked: Room comfort
Stayed 7 nights in Mar 2022

6/10 Okay

Omar

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 7 nights in Feb 2022

2/10 Terrible

Cristilio

Travelled with family
Disliked: Cleanliness, room comfort
Triste déception
Triste déception quand nous sommes rentré dans l'appartement et que nous avons vu qu'il n'y avait pas de lit double, que l'appartement était sale, qu'il n'y avait rien pour jeter les ordures ou laver la vaiselle. Les horaires de l'accueil trop restraint pour avoir l'aide dont on a besoin et l'eau de la piscine plutôt froide en cette saison hivernale.
Stayed 7 nights in Feb 2022

8/10 Good

Coralie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bien situé. Parties communes à revoir. Chambre très bien.
Stayed 4 nights in Jan 2022

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, room comfort
Très correct
Très bien. Problème de clé néanmoins
Stayed 7 nights in Dec 2021

10/10 Excellent

Jean Charles

Business traveller
Liked: Cleanliness, room comfort
Très bon rapport qualité-prix
Très bon rapport qualité-prix. Équipements électroménager complet, en très bon état général. Vue magnifique.
Stayed 4 nights in Aug 2021

10/10 Excellent

Muriel

Travelled with family
Liked: Cleanliness
Super appartement, super équipe dommage matelas trop dur et 8 eme étage avec ascenseur en panne… demandez à être dans le bat À au moins il y a 2 ascenseurs
Stayed 7 nights in Aug 2021

6/10 Okay

Nathalie

Travelled with family
Necessite un coup de peinture
Stayed 7 nights in Aug 2021

8/10 Good

marc

Liked: Room comfort
Séjour à Isola 2 000
Séjour agréable. Belle randonnée au départ du col de la Lombarde. Beaucoup de rencontres marmottes, chamois, renard,... Par contre station pas très jolie. Logement sans machine à expresso...
Stayed 7 nights in Jul 2021

4/10 Poor

Frédéric

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 4 nights in Aug 2020