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Reviews of CGH Résidences & Spas Le Coeur d'Or

4 out of 5
CGH Résidences & Spas Le Coeur d'Or
Avenue du Stade, Bourg-Saint-Maurice, Savoie

Reviews

8.2

Very good

Rating 10 - Excellent. 18 out of 55 reviews" "
Rating 8 - Good. 27 out of 55 reviews" "
Rating 6 - Okay. 7 out of 55 reviews" "
Rating 4 - Poor. 2 out of 55 reviews" "
Rating 2 - Terrible. 1 out of 55 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Audrey, London

Travelled with family
Liked: Cleanliness, amenities
A great place to stay, lovely apartment. Would prefer an earlier check in and better WiFi.
Stayed 7 nights in Feb 2020

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to go to different ski resorts
We stayed for 2 weeks at Bourg. It is very well placed to go to different ski resorts near by. The 2 apartment was big enough for 2 of us but it could sleep up to 6 but it would have been very cosy! Some of the soft furnishings were very tired and needed to be updated. Main bedroom was excellent huge bed and adequate wardrobe space. The window could have been a better fit as you could hear the traffic and especially the snow plough very early in the morning. The patio door in the lounge area did not fit properly either. Again you could hear the traffic. Would have preferred a room at the back of the hotel where it us quieter. The pool, sauna and steam room was good to use.
Stayed 14 nights in Jan 2019

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Sarah

Central but beware of cleaning fee
Good central location with all the amenities you need for a stay. Good value for the price paid and the staff were very friendly. It wasn’t clear until a couple of days beforehand that we had to clean the apartment or pay €55, the cleaning was also inspected before you could check out with warnings of fines if not up to scratch! Apart from that, a great base to explore the area with a couple of lovely restaurants within easy walking distance.
Stayed 7 nights in Sep 2018

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
It had everything we needed including a washing up kit. It was close to town and near the supermarkets. The pool was great and the staff were helpful. Parking was easy.
Stayed 3 nights in Jun 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Bourg St Maurice
Pleasant stay to visit family , convenient location and comfortable spacious living room with balcony , small kitchen, reasonable sized bedroom with double bed and wardrobe. and small bedroom with bunk bed, reasonable sized bathroom with shower. We would use this hotel apartment again.

8/10 Good

Andy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Good value accommodation in Bourg St Maurice. Have stayed in CGH apartments before higher up into mountains and paid twice as much. This place was a 10 min level walk away from Funicular to Les Arcs 1600. Was also very easy to find nice restaurants in Bourg that were not too busy - great option for a half-term ski trip.
Stayed 7 nights in Feb 2018

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at CGH before and consistently good - the only issue is always the lack of storage space for clothing - especially a skiing holiday when there is lots of clobber!

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything OK.
Very friendly receptionist.

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ski location.
Good location, great for a multi ski resort option

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great self catering stay
Great self catering place to base yourselves to explore les Arcs and the surrounding area of Eastern France. Lyon, Grenoble and Annecy arr all with driving distance.

8/10 Good

Nicholas, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Mtb trips. There are bike Lockers down in the basement but need your own chain. Would be Handy to have some sort of individual appt key or locker for this.

6/10 Okay

Jelena, Belgrade

Disliked: Staff & service, room comfort
Bad location for skiing. Have to drive to the fenicular and then take fenicular for 10 min and walk to the nearest ski lifft, waisting at least 40 minutes each way. Much better to stay up in the mountain. Hotel room was worn out and beds were too soft. TV channels did not work.

10/10 Excellent

william, wrexham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ski hol
Fir a ski trip when the snow conditions aren't great this is the best location in the area allowing you to travel to the resort with the best snow

10/10 Excellent

Andrew, Chester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment
Friendly and helpful reception staff. Apartment well equipped and comfortable. Only a short drive to the funicular. Kids loved that we were opposite to MacDonalds!

10/10 Excellent

w, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski holiday
Good facilities and nice reception staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Xavier

Liked: Cleanliness, room comfort
Un lieu de séjour confortable et commode.
Avec toutes les commodités des résidences CGH en montagne, une location bien située par rapport aux centres d'intérêt de la haute Tarentaise. En cas de mauvais temps, Chambéry est à 1h de voiture, Annecy ou Courmayeur à 1h30-1h45 environ.
Stayed 7 nights in Aug 2023

4/10 Poor

sylvestre

Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in May 2023

8/10 Good

Kenneth

Travelled with group
Liked: Cleanliness, room comfort
Godt cykel hotel
Perfekt sted for venner eller familier, hvor bjergene er centrum. Vi cyklede der. Slappede sf i poolen og saunaen efterfølgende. Desværre var steam saunaen i stykker. Fine lejligheder god plads, fint køkken.
Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Fin beliggenhed
Fin beliggenhed i Alperne. Hotellet er okay men det er slidt og trænger til lidt renovering.
Stayed 7 nights in Jul 2021

8/10 Good

jean sébastien

Business traveller
Liked: Cleanliness, room comfort
très bien
2 Nuits dans un appartement agréable et propre. Un accueil avec le sourire.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Oct 2020

6/10 Okay

Pierre

Travelled with group
Disliked: Cleanliness, room comfort
Résidence qui est très loin d’avoir le niveau des résidences CGH classiques Parties communes sales Appartement dégradé Mal placé sur une zone commerciale Ça vaut au Max 50€ la nuit ..... et ce n’est pas le cas
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Okay hotel, men slidt.
Lidt slidt hotel. Okay værelser men trænger til lidt renovering. Fin beliggenhed i byen.
Stayed 3 nights in Jul 2020

8/10 Good

Blandine

Liked: Cleanliness, room comfort
Un Selina de decompression
Un bel accueil pour une jolie résidence. Une forêt et de belles promenades aux alentours. Un seul petit regret, avoir un appartement pour la semaine côté rue plus bruyant alors que la résidence était presque vide et qu’il aurait été sympa d’avoir été placé côté jardin
Stayed 8 nights in Jun 2020

8/10 Good

Alain R.

Liked: Cleanliness
Des efforts....
Emplacement idéal à Bourg St Maurice. Quelques fausses notes pour du premium : pas de lit double mais 2 lits séparés ds notre appart., canapé effondré, robinetterie HS, petit frigo...il manque une rénovation... Néanmoins , une résidence agréable.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l'établissement a su trouver la solution face à notre arrivée tardive. le séjour s'est déroulé dans les meilleures conditions
Stayed 2 nights in Oct 2019

8/10 Good

sam

Liked: Cleanliness, property conditions & facilities, room comfort
appartement n° 36 agréable, bien disposé, 3 ème étage avec balcon vue montagne, mais on a vivement regretté l'absence de store ou au minimum d'un parasol sur le balcon qui n'est pas du tout protégé du soleil à midi car cet appartement est sans balcon au dessus contrairement à tous les autres appartements de la résidence. On regrette aussi le départ assez strict à 10 h (pour une entrée à 17 h !). On a pris RV pour état des lieux à 9 h 30 mais pas de personnel ce matin là. Avons donc dû attendre 10 h 15 pour que la personne de la réception, dont ce n'est pas le travail, vienne gentiment faire l'état des lieux.
Stayed 3 nights in Aug 2019

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien.
Très bon séjour.Apprtement propre et fonctionnel.
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Stayed 4 nights in May 2019

8/10 Good

JEANNIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable
Résidence correct, propre et bien situer
Stayed 2 nights in May 2019

8/10 Good

Imad

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

CAUSSE

Liked: Cleanliness, property conditions & facilities, room comfort
trés bonne semaine
1 semaine de ski aux Arcs avec logement dans la résidence pendant les vacances scolaires. Personnel sympathique, résidence bien entretenue, commodités et grandes surfaces juste à côté de la résidence. Très bien pour le spa et hammam. Seul bémol : pas de personnel à la piscine... du coup, pas mal de bruit avec les enfants sans surveillance !
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil agréable, établissement avec beaucoup de fonctionnalités
Stayed 1 night in Oct 2018

8/10 Good

Cio, Be

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartamento spazioso è ben arredato. Posizione comoda, vicino a supermercati, McDonald e camminata lungo il fiume con percorso vita e parco giochi. Piscina carina e non affollata, acqua non molto calda.
Stayed 2 nights in Sep 2018

6/10 Okay

olmeque, region parisienne

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ce n'est pas un hotel
L'établissement est présenté sur votre site come un hôtel mais c'est une location d'appartement. Réception ouverte sur des créneaux étroits, obligation de faire le ménage, pas de petit déjeuner, on ne s'attendait pas à cela. Par ailleurs Le Spa se limitait à 1 petite piscine,1 seul sauna et un hammam en panne. Situation:vue imprenable sur une route à grande circulation et un centre commercial comme partout.
Stayed 3 nights in Mar 2018

6/10 Okay

julie, Nantes

Liked: Staff & service
Disliked: Cleanliness
Un 4 étoiles qui en vaut 3
Propreté qui laisse à désirer (draps, serviettes, couvre-lits, rideaux...) Odeur d'égout dans l'une des chambres Bruit le matin dès 8h par le personnel d'entretien... Viennoiseries à eviter Personnel de l'accueil très sympa Bel espace "détente" (piscine, sauna, hammam), l'endroit est chouette mais porte mal son nom, on ne peut pas s'y détendre avec les nombreux enfants qui chahutent Plutôt pour les familles que pour les couples
Stayed 7 nights in Aug 2017

10/10 Excellent

DA COSTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon ne résidence en sortie de ville
Très joli appartement type savoyard, propre, bon état Sauna, Hamas, piscine clean et agréable Environnement moyen à la sortie de la ville mais a 10minutes à pied de la gare et du centre Seul bémol un peu problématique quand on ne viens que pour 2 nuits : Appartement totalement vide, ni sel, ni poivre, 1 seul rouleau de papier toilette.... tout acheté pour 2 jour ne vaut pas le coup du coup
Stayed 2 nights in Jul 2017

2/10 Terrible

Elisabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to be recommended
I have not many good things to say about this "hotel". We, 2 adults, booked a cabin for 6 people. After arriving at the cabin it became clear that the photo's on the different websites (including the website of the hotel itself) do not match with the actual room you will get. We returned to the reception to check if we indeed got the room we booked. It turned out that the photo you see on the website if you book a room for 6 people actually is a 8 person cabin. I find this very misleading. The living room is much smaller than they show in the picture, the "master bedroom" is nothing more than a bed with very little space to walk around and the children's bedroom was not much bigger than 2mx2m. After complaining at the receptionist about this, she promised me the manager would call me the day after. Of course, no one ever called me. There was almost no toilet paper. When we wanted to go ask for some paper, the reception was already closed (at 20.00) and would not open the next day (apparently they are closed on Wednesday). I think it is ridiculous that in a hotel you have to take care of your own toilet paper. The evening before our departure we found a leaflet on our door explaining the departure procedure. This procedure included a number of fines which would be applicable if you would not do this and that. No information was given to us about this when we arrived. On the morning we were leaving, the reception AGAIN was closed. No information on how to hand in the key.
Stayed 3 nights in Jun 2017

4/10 Poor

Aitor

Apartamentos en bonito entorno sin asistencia 24h
Los apartamentos están bien con mobiliario básico, en un entorno precioso orientados hacia la montaña y con un río y pequeño bosque cerca, también tiene una piscina cubierta. Si tienes suerte y en tu estancia no hay problemas puede ser perfecto, pero como tengas algún problema como nosotros será horrible o cuanto menos un fastidio nada agradable. En la última noche en el apartamento de al lado hicieron una fiesta 15 vándalos, borrachos, drogados y dando voces y golpeando mobiliario en la terraza, apartamento y pasillos, con la consecuencia de no poder dormir cuando tenemos un viaje de más de 8 horas de coche al día siguiente; intentamos contactar con la gente que regenta los apartamentos y nada, llamamos al 112 de emergencias 3 veces y a la policía 2 veces y ni caso por ser turistas. Al día siguiente nos quejamos en recepción y supuestamente nos devuelven el importe proporcional a una noche, pero han pasado 5 días y no ha llegado el dinero, les llamas y que sigamos esperando a ver si llega, muy poco serio y responsable la verdad.
Stayed 7 nights in Jun 2017

8/10 Good

sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
appartement très agréable, non bruyant, sauna, hamman et piscine sont très agreable. docsmmage qu'en cette période le g7 nous ait empéché d'aller en italie et de marcher au col du petit st bernard, que les telecabines des arcs ne fonctionnent qu'en juillet et aout.
Stayed 3 nights in May 2017

8/10 Good

Stéphane

Liked: Cleanliness, property conditions & facilities, room comfort
Résidence pour camp de base tout confort
Idéal comme camp de base pour partir sur les stations et villages environnants. La présence d'un immense parc est agréable pour les ballades post dîner et les footings matinaux. La résidence est récente et bien entretenue dans le style montagnard.

8/10 Good

mathieu

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
pblème de présence de personnel
blalblabla

6/10 Okay

Adrien

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Prestations non assurées pour ce qui concerne l'accés au Spa et au hammam. Plusieurs fois il était censé etre ouvert, mais l'accés était fermé lors de mon arrivé.

6/10 Okay

julia, Lyon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
La résidence est bien mais se situe dans une zone commerciale et la vue sur le Mac donald gâche totalement le séjour, le spa est fermé le dimanche ce qui est dommage quand on part un we! Accueil très chaleureux et belles prestations mais nous sommes très decus...

10/10 Excellent

Piet, eeserveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
goede wintersportplaats
het appartementen gebouw is uitermate geschikt om te gaan wintersporten met name door de gunstige ligging

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel hat eine sehr gute zentrale Lage. Es hat alles gepaßt, und die Erwartungen an den Aufenthalt haben sich erfüllt. Würde da wieder Urlaub machen.