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Reviews of Sercotel Palacio de Tudemir

4 out of 5
Sercotel Palacio de Tudemir
Calle Alfonso XIII, 1, Orihuela, Alicante

Reviews

8.6

Excellent

Rating 10 - Excellent. 66 out of 146 reviews" "
Rating 8 - Good. 62 out of 146 reviews" "
Rating 6 - Okay. 9 out of 146 reviews" "
Rating 4 - Poor. 7 out of 146 reviews" "
Rating 2 - Terrible. 2 out of 146 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

mary

Liked: Cleanliness, staff & service, room comfort
Amazing historic building
The building is amazing - steeped in history and we had a comfortable stay. This is our second time in this hotel and will return every time. Only downside is decor is tired and makeover is overdue.
Stayed 5 nights in Nov 2023

10/10 Excellent

JOY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property appeared to be a very old historic building. The rooms were tired but clean. The breakfast was lovely and plentiful
Stayed 1 night in Sep 2023

8/10 Good

Jean-Luc, Doral

Travelled with partner
Good hotel and service but next to run down old Buildings. Large rooms with good beds, however someone talking loud outside the hotel can be heard in the room, very inconvenient.
Stayed 1 night in Jul 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location
Delightful hotel, beautifully converted from an old building in a great location in the historical centre of Orihuela
Stayed 1 night in May 2023

10/10 Excellent

David

Stayed 1 night in Feb 2023

6/10 Okay

Laurids

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staying over for the night
Great Hotel with great service conveniently located in order to experience Orihuela. But being located in the centre of Orihuela, it is also located very close to the smallest cathedral in Spain, and the bell rings every hour, also through the night which is a bit annoying.
Stayed 1 night in Oct 2021

8/10 Good

Karolis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing sites and joy
Good place to be. Super a la carte breakfast and good amneties.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in the center of one of our favorite little towns
Stayed 1 night in Jul 2021

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Palace
The hotel is in a beautiful building, very tastefully decorated. Lovely bathroom. Reception staff very pleased and professional.. Great location.
Stayed 2 nights in Oct 2019

10/10 Excellent

Virginia, Madrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allí good, great location. The rooms are Big a confortable. The building is beautiful.
Stayed 2 nights in Oct 2019

10/10 Excellent

Cheryle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Sofia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the town center
Nice hotel close to the town centre, with walking distance to its train& coach station for excursions to Murcia, Alicante, Cartgene, Torrevieja. Hotel staff are very friendly and helpful, and our spacious room is made very clean and tidy everyday. Overall we are very happy with the hotel and it’s service. Thank you.
Stayed 7 nights in Aug 2018

8/10 Good

Joe, London

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely hotel - room a/c did not work
Lovely hotel, I arrived in November, but the room was uncomfortably warm, the a/c only gave warm air, and so had to open the windows. The local clock struck every hour all night, so I think I heard them all.- try to get a room facing the other direction.
Stayed 1 night in Nov 2017

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very helpful staff on reception, room was very good, clean & spacious, location was perfect for our needs.
Stayed 1 night in Sep 2017
Dear Terence, Thank you for your comment. We are so happy to hear this. We hope to see you again.

10/10 Excellent

Kim, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with lovely staff
We really enjoyed our stay at the hotel and loved our view facing the church from our balcony, we found the staff to be lovely however it would have been nice for the hotel staff to be more up to date and know how to provide more information on local transport from the hotel to the beaches and nearest cities.
Stayed 4 nights in Aug 2017

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

gwilym

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, in historic city
Nice location in centre of city. Some street parking available, as well as hotel provision.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good hotel, nice location and service.
Good all-round service and friendly staff. The hotel is well situated in the heart of the city near bars, restaurants and shops.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Susan, Wrexham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the beautiful ceiling
WE stayed in room 418was a nice room, but if your a light sleeper maybe take some ear plugs as the chimes on the cathedral clock could be heard in room, saying that once I got to sleep I never heard them, The room was very nice, and the breakfast was great too, if you get it included, don,t think I would pay 10 euros for it though, it consisted of cold meats breads, yogurts, yogurt drinks, cakes, cereals individual boxes, coffee, tea,

8/10 Good

Kate, Bicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but the town doesn't have much to offer
This is a good hotel in an attractive converted palace with decent sized rooms and good restaurant. The town itself doesn't have a lot to offer the tourist and dining options are limited (we ate at the hotel which was fine). Parking was in the nearest public car park that cost €30 for less than 24 hours: an outrageous amount for a small town!

10/10 Excellent

novia maines

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Jane, Herefordshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An old Palace delighted updated
The hotel is a delightful mix of an old palace updated tastefully with modern conveniences. It is in the heart of the city very close to the Cathedral and some individual shops.Best to use this advice on hotel location as it is rather hidden down a side street. Driving to the hotel is extremely difficult due to an unexplainable one-way system. Eventually we parked the car and walked to find it. The directions from the hotel to the car park were equally difficult to locate even with a map. Expensive too! Best to give that a miss and take instructions from hotel staff of where to park on the side of the road for free. This however will be a long walk back to the hotel with your luggage. But it is worth the effort as it really is a beautiful hotel with a lovely integral cafe next door with good food. The Miguel Harnandez museum is a must, a very moving place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Maria

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Abderrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Lado muy tranquilo y buena gente en la recepción
Stayed 1 night in Mar 2024

10/10 Excellent

Gema

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien situado. Instalaciones del hotel y personal excelente.
Stayed 1 night in Mar 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Cristina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene el encanto de un antiguo palacio con las comodidades modernas. La habitación era muy amplia, bien equipada. La estancia fue agradable.
Stayed 1 night in Feb 2024

10/10 Excellent

Juan

Stayed 1 night in Jan 2024

4/10 Poor

Antonio

Stayed 1 night in Dec 2023
Response from RECEPCION on 30 Dec 2023
LAMENTAMOS QUE LA ESTANCIA EN NUESTRO HOTEL NO HAYA ESTADO A LA ALTURA DE SUS EXPECTATIVAS. SI LO DESEA PUEDE REMITIR SUGERENCIAS O EXPRESAR LO QUE CONSIDERE PARA MEJORAR NUESTROS SERVICIOS. GRACIAS.

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

maria del pilar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Pedro Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Diego

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Había un ruido de cañerías o debido a la diferencia de presión del agua durante el día y la noche bastante molesto. Un ruido intermitente que no ayudaba a conciliar adecuadamente el sueño.
Stayed 1 night in Nov 2023

8/10 Good

Frank

Stayed 1 night in Oct 2023

10/10 Excellent

Francisco

Stayed 2 nights in Oct 2023

10/10 Excellent

María Raquel

Stayed 1 night in Oct 2023

8/10 Good

Carlos, Ciudad de México

Travelled with partner
Liked: Cleanliness
Muy normal
Stayed 2 nights in Sep 2023

8/10 Good

Puig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eveything
Stayed 1 night in Sep 2023

10/10 Excellent

MCarmen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

TOMAS

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel Justito a super precio
Hotel de cuatro estrellas algo justito aunque todo correcto y súper cómodo porque está en el centro de Orihuela. Está en un edificio bonito tipo palacio y todas las habitaciones están renovadas. Por su precio y localización, sólo a veinticinco minutos de la playa, es una buena opción si los hoteles de Guardamar del Segura se han ido de precio en fechas pico ( como era mi caso) Tienen un convenio con el parking más céntrico de Orihuela en donde por quince euros puedes dejarlo todo el día. Esta opción es fenomenal y súper cómoda. La habitación que yo tuve al menos era amplia muy correcta limpia con un baño también muy grande y todo en orden y muy correcto. Pero no tenía ningún detalle agradable en las habitaciones sino que era todo muy funcional de ahí que le dé un 3/5.
Stayed 2 nights in Aug 2023

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Fuchs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel au top, nous vous le recommandons, point fort clim ne fais pas de bruit, j'ai même crue qu'elle était en panne 😀
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Stayed 2 nights in Jul 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una agradable sorpresa
Grata experiencia, una oferta espectacular para el hotel que nos toco, el recepcionista nos hizo sentir super bien! Muchas gracias!
Stayed 1 night in Jul 2023

8/10 Good

luc

Stayed 1 night in Jul 2023

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy correcto.
Stayed 1 night in Jul 2023