Terrace/patio
Check availability

Reviews of Hotel Boutique La Serena

3 out of 5
Hotel Boutique La Serena
Calle Alba, 10, Altea, Alicante

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 0 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely earns the title of ‘boutique’ hotel.
I can’t find enough words to explain how wonderful our stay at La Serena was; beautifully decorated, relaxing, chic luxurious decoration, well positioned on the parameter of Altea old town. The service of this small family run hotel is exemplary, nothing too much trouble at all. Fantastic breakfast choices and great snacks to have by the pool as well as a very well stocked bar! 10/10, would recommend and would love to visit again.
Stayed 3 nights in Aug 2019
Response from Julie on 30 Oct 2019
Hello, thank you for your lovely feedback, we are happy that you've enjoyed your stay with us and hope to welcome you back soon! Kind regards, Julie Castronovo

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018
Response from Chantal on 17 Oct 2018
Hello, thank you for your feedback, we are happy that you've enjoyed your stay with us and hope to welcome you back soon! Kind regards, Chantal Bachmann

8/10 Good

Nia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018
Response from Chantal on 4 Oct 2018
Hello Nia, thank you very much for your feedback! Best regards, Chantal Bachmann

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Anniversary break
This hotel and its staff are superb, we were greeted with a glass of bubbly and had our room upgraded to another floor, the bedroom was very nice, comfy bed, lovely bathroom. We would have liked tea/coffee facilities in the room. The breakfast was delicious and we were very well attended. We did suffer a disappointment, down to Hotel.com, the advert for the hotel appears to be ambiguous regarding the Spa. The Spa is not included in the booking it is an extra 85euros for its sole use. I didn’t find this out until we arrived as I had not explored the hotels own website to read through the small Print. This was a great shame for us as the spa was a main factor in booking this particular hotel, but we thought the extra fee too high for us so had to miss out. We Still recommend this place very highly just be aware of the extra costs.
Stayed 2 nights in Dec 2017

8/10 Good

Yvon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2017

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Charm and Luxury Hotel in Perfect Location
My fiance and I have just returned from spending 3 nights at La Serena. From the moment we arrived we were treated like we were the only guests in the hotel & we were made feel so special. Check in was done very efficiently by a tall gentleman, while we were taken onto the sun terrace by a lovely lady and both of us given a glass of cava. Once checked in the lovely gentleman showed us to our amazing room number 5 which was spacious and had the most scenic views of the mountains and sea. We were very impressed with the rustic charm and style of our room, it has got to be the best hotel room we have stayed in by far. The location of this hotel was perfect in the old town area of Altea a short stroll to the beach and few streets away was the beautiful square. Each morning we had a delicious breakfast on the sun terrace. We were totally blown away by this hotel, coupled with the fact that we rang a bell and our drinks were brought to the bar in glasses to us. When we were checking out again this was done really swiftly and the gentleman was very helpful, by organising a taxi. I cannot recommend this hotel enough, we were both totally amazed and cannot wait to return to it and experience more of it's charm and luxury.
Stayed 3 nights in Aug 2017

10/10 Excellent

paul, leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven !
This hotel is superb ! The staff, especially Lawrence, make you feel like royalty. In short, the place is amazing....
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pas d'eau chaude
pas d'eau chaude
Stayed 2 nights in Sep 2020

10/10 Excellent

Finn Roger

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenas sensaciones
Hotel muy bonito, muy buenas calidades, atención por parte del personal impecable, trato muy cercano y eficaz. Al ser casco antiguo si tienes coche grande es un poco molesto, pero se puede usar su parking.
Stayed 1 night in Dec 2019

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from T on 27 Nov 2019
Gracias por sus comentarios. Esperamos volver a verle pronto en nuestro hotel. Saludos.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

10/10 Excellent

päivikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que menos me ha gustado, es el desayuno, con productos de calidad ( exceptuando la tortilla de patatas precocinada) pero un poco escaso.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lite og veldig koselig hoTel. Ypprtlig service, fantastisk frokost på terrassen. Beliggenhet midt i den gamle bydelen. Perfekt
Stayed 4 nights in Feb 2019

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
prachtig boutique hotel
mooie locatie, prachtig pand, vriendelijk personeel
Stayed 3 nights in Feb 2019

10/10 Excellent

Rikke Breum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yndlings hotel
Total yndlings hotel. Har de varmeste anbefalinger 😍
Stayed 3 nights in Dec 2018

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cosy and elegant and the straff was very helpful
Stayed 1 night in Jul 2018
Response from Chantal on 27 Aug 2018
Dear Christina, Thank your for your lovely feedback! Hope to welcome you again! Best regards, The la Serena Team

10/10 Excellent

Sebastian, Kutenholz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekter Aufenthalt
Sehr schönes Designer-Hotel. Tolle Zimmer. Schöne Terasse und super Frühstück. Nur zu empfehlen.
Stayed 3 nights in Apr 2018

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enastående!
Fantastiskt fint hotell med bra service och god frukost! Kan verkligen rekommendera!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellentes Boutique-Hotel in der Altstadt
Dieses zauberhafte und exclusive Hotel mit max. zwölf Zimmern, liegt zentral mitten in der Altstadt von Altea. Das Hotel ist liebevoll sowie designorientiert eingerichtet und lädt zum Wohlfühlen ein. Die Betten sind himmlisch und auch ein eingeschränkter Meerblick ist sehenswert. Vom Frühstück bis zum Sundowner auf der wundervollen Terrasse mit Blick auf die Altstadt ist das Hotel einfach zum Verlieben.
Stayed 6 nights in Oct 2017