"Good stay. No issues with the room, was mostly clean. Food in the cafe area isn’t great. Staff were friendly at checkout time. Communication before the stay was awful, ignored messages from myself on Expedia while trying to make a simple amendment to my booking. Whoever is in charge of guest comms should be looking into this."
"I have stayed at the Hotel Encinar many times. The staff are fabulous, and it's a convenient location. Great facilities, looking forward to my next visit."
"The property was large but didn’t have all facilities available as advertised.
The property is pretty remote and you need to taxi everywhere although there are lovely restaurants within 15 minutes drive
The property was very clean and has a large pool also immaculate
The staff were very accommodating and helpful"
SO/ Sotogrande Spa and Golf Resort Hotel Costa del Sol
6/10 Okay
"We had a nice holiday but have definitely stayed in better 4 star hotels. There should definitely be a shuttle service to the marina as taxis are extortionate if you don’t have a car. The way the grounds / restaurants / bars are designed
could be improved. More casual places to eat and drink during the day are needed. Disappointing we were told when booking we’d have access to la reserve and then being told on the day we didn’t. Also advised late checkout looked possible for the next day and then 12 hours later being told no!"