Beach nearby

Reviews of Luna Clube Oceano

Luna Clube Oceano
Rua Columbano Bordalo Pinheiro, Apartado 859, Albufeira

Reviews

8.4

Very good

Rating 10 - Excellent. 60 out of 164 reviews" "
Rating 8 - Good. 79 out of 164 reviews" "
Rating 6 - Okay. 18 out of 164 reviews" "
Rating 4 - Poor. 5 out of 164 reviews" "
Rating 2 - Terrible. 2 out of 164 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Garrie

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from ana on 13 Nov 2023
Dear Gerrie, Thank you for your review regarding your stay at Luna Clube Oceano. We are constantly striving to provide the best service to our Guests and we are delighted that you had such a great experience. Our guest satisfaction is our main purpose. We all look forward to the opportunity of welcoming you back in the near future. Kind regards, Luna Clube Oceano

8/10 Good

Rae

Liked: Room comfort
Disliked: Cleanliness
Stayed 4 nights in Oct 2023

8/10 Good

berardino

Travelled with family
Liked: Cleanliness
Spacious room with limited view of the ocean. Furnishings very dated, tub very difficult for older guests.
Stayed 5 nights in Sep 2023
Response from ana on 28 Sept 2023
Dear Customer Thank you very much for sharing your feedback regarding your recent stay at Luna Clube Oceano. We are happy that you enjoyed our location. We hope to have the opportunity to welcome you again at our Hotel. With best regards, Ana Vieira Ass. Manager,

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Not as described BUT amazing location
We booked and informed hotel that it was our honeymoon. Checking in we were given worst room in hotel, a wheelchair room with no balcony and a wet room shower. The receptionist started apologising before we even got to the room!! We found 2 cockroaches that night. We were upgraded the next day w bottle of Prosecco in our room which we appreciated, however this wasn’t the end of problems. We only stayed a week, and the first 4 days were spent begging reception to give us a fridge with a working freezer section. Our fridge had no shelves in door so can’t fit an open bottle of wine in fridge. We spent €20 on ice creams for them all to melt in freezer. The service man was so rude saying there was nothing he could do, we tried defrosting it, no luck and angry by this point. Day 4 we eventually got a new freezer and another 24hrs later it was cold enough to freeze, so we had ice creams in our apartment on the last day. I think this was absolutely disgraceful considering how much it is to stay here, and I think a fridge freezer for your cold drinks/bottle of wine/ice creams is THE biggest reason you pay for apartment rather than hotel room on holidays. Reception were only okay with dealing with all this. Warning the hotel has NO BAR & NO RESTAURANT open which isn’t mentioned and a poor gym. Rowing machine broken, only weights up to 5kg so useless for men. Very little atmosphere apart from stag dos, BUT quiet enough to get beds in morning. LOTS of hair on floor in room after cleaning
Stayed 7 nights in Aug 2023
Response from ana on 8 Sept 2023
Dear Customer , Thank you for choosing our Hotel Luna Clube Oceano for your stay and for sharing your personal opinion. It certainly deserved our best attention. Our Guests feedback is of utmost importance to us and we regret to read that you felt disappointed with your recent experience, that don't reflect our standard. We truly hope you will consider visiting us again and give us the chance to provide you with a genuine Clube Oceano experience. We hope to be able to welcome you back sometime soon. Thank you Ana Vieira - Luna Clube Oceano

8/10 Good

Canan

Liked: Cleanliness, amenities, property conditions & facilities
Good property, large room, reception helpful, great location - near beach and in between old and new town. Nothing flash but great base
Stayed 7 nights in Jul 2023
Response from ana on 29 Jul 2023
Dear Mister CananThank you for telling us about your stay at Luna Clube OceanoWe are delight to Know that you had a enjoyable stay.We look forward to welcoming you again.Kind RegardsAna VieiraAss. manager

10/10 Excellent

Gemma

Liked: Cleanliness, room comfort
Great location
Great stay and location and plenty of places to eat drink
Stayed 2 nights in May 2023
Response from Ana Vieira on 27 May 2023
Dear Guests, Thank you for sharing your experience at Luna Clube Oceano. We are so pleased to know that you had a delightful stay and rewarded us with highest score. I will certainly share your comments with our dedicated staff. Remain at your full disposal and looking forward to welcoming you again Ana Vieira and the Luna Hotel Team

8/10 Good

Annie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is lovely, clean and a short down hill walk to the beach. Staff was friendly and helpful. There is no bar at the hotel and no place to sit in the evenings other than your balcony. It is more of an apartment complex with a vending machine rather than a hotel. Other than that it’s clean pretty and good staff
Stayed 3 nights in Apr 2023
Response from Ana Vieira on 8 May 2023
Dear Annie, Thank you very much for submitting your review about your stay where you share your experience at the Luna Clube Oceano. Our biggest aim is to ensure memorable stays to all our dear guests, and your rewarding words are the best incentive for all the team. Thank you very much for your contribution and recommendation. We look forward to welcome you again. kind regards, Ana Vieira Ass. Manager

8/10 Good

anthony

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2023
Response from Ana Vieira on 26 Apr 2023
Dear Mister AnthonyThank you for taking the time to share your experience in our Luna Clube Oceano.. We are very pleased that you have enjoyed our services We are looking forward to welcome you back sometime soon. Best regards, Ana VieiraAss manager

2/10 Terrible

Bryan, port charlotte

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was green abs closed, bo pool bar as advertised, no snack bar and our room was overrun with ants. Horrible hotel. Expedia should change there website and show this resort the way it actually is.
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Lovely hotel, very spacious rooms with living room and kitchen area, nice pool and located right beside the beach. Unfortunately the receptionist was rude, she could have been more welcoming and there were no restaurants or bars open.
Stayed 2 nights in Oct 2021

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Oct 2019

10/10 Excellent

Jm

Stayed 5 nights in Oct 2019

10/10 Excellent

Jane, Dublin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location between both the Oldtown and Newtown. Rooms were spaceous, very clean, comfy beds and good water pressure. Pool was kept very well. Staff were friendly and helpful when needed. Would highly recommend
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities
This property was spotlesly clean smelled amazing.Breakfast wasn't up to much.The staff couldn't be more helpful.The hotel is located approximately 4 mins walk from beach you can walk right along the beach to the old town fabulous beach and the Waterside restaurant was delicious.Would diffinatly recommend.
Stayed 4 nights in Oct 2019
Response from ana on 24 Oct 2019
Dear Customer, Thank you very much for choosing to stay at Luna Clube Oceano, and for taking the time to post your opinion, as it helps us to get better. We take all feedback seriously and we hope to be able to welcome you again in a near future. With kind regards, Ana Vieira Manager

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location
The hotel is in between old and new town. has convenient stalls , bars nearby. about 15 min walk to old town. however, the wifi was poor.
Stayed 3 nights in Oct 2019
Response from ana on 24 Oct 2019
Dear Customer, Thank you very much for choosing to stay at Luna Clube Oceano, and for taking the time to post your opinion, as it helps us to get better. We take all feedback seriously and we hope to be able to welcome you again in a near future. With kind regards, Ana Vieira Manager

8/10 Good

David, Victoria B.C. Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent. Wonderful people, very good. Excellent staff excellent staff excellent staff
Stayed 6 nights in Oct 2019
Response from ana on 24 Oct 2019
Dear Customer, Thank you very much for choosing to stay at Luna Clube Oceano, and for taking the time to post your opinion, as it helps us to get better. We take all feedback seriously and we hope to be able to welcome you again in a near future. With kind regards, Ana Vieira Manager

8/10 Good

Ian, London

Travelled with partner
Liked: Staff & service
Our initial room was shocking not fit for purpose and should not be let. When we asked the manager for a change of room she was very helpful and accomodating and we ended up with a good room with sea views. So thanks to her.
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
the propriety was large and had all the equipment in the kitchen, and it was close to the beach and close to old town. Very good location I have allergies and I can feel dust in the hotel, my eyes and my skin were itching.
Stayed 2 nights in Jun 2019
Response from ana on 10 Aug 2019
Dear Guest Thank you for telling us about your stay at our hotel. We truly value the opinion of our guests. we hope to welcome you back soon Kind Regards Ana Vieira Luna Clube Oceano Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Location was great was near both old and new town
Stayed 4 nights in May 2019
Response from ana on 14 Sept 2019
Dear Guest Thank you for telling us about your stay at our hotel. We truly value the opinion of our guests. we hope to welcome you back soon Kind Regards Ana Vieira Luna Clube Oceano Team

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
We totally enjoyed our stay The only feedback is that it would be nice if the jacuzzi was warm water rather than cold!
Stayed 4 nights in May 2019
Response from ana on 14 Sept 2019
Dear Guest Thank you for telling us about your stay at our hotel. We truly value the opinion of our guests. we hope to welcome you back soon Kind Regards Ana Vieira Luna Clube Oceano Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2019
Response from ana on 14 Sept 2019
Dear Guest Thank you for telling us about your stay at our hotel. We truly value the opinion of our guests. we hope to welcome you back soon Kind Regards Ana Vieira Luna Clube Oceano Team

8/10 Good

SINEAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great 1 week stay at Luna Club Oceano. Staff are so nice and helpful! Apartment was a great size. Most confortable beds and pillows ever. We stayed in room 307 which unfortunately does not get any sunshine after 5pm if you like to sit on the balcony but could not fault this hotel in any way. Lovely pool area and then nice raised platform with sun loungers near the bar but lovely and quiet with the jacuzzis there. Manuela in the salon downstairs does a great pedicure and is so nice, 2hr pedicure for 25eu. We also booked massages in the hotel room 70mins for 40eu and it was fab. Hotel is 5min stroll down the hill to the beach - halfway between old and new town. so perfect to fit in both sides of the nightlife but to also be away from it if you want. Taxi both ways is €3.90. Lovely restaurant beside hotel called Pancheree I think which does the best grilled Salmon. Also as it was my birthday we received a bottle of bubbles and chocolate cake :) Would stay again without any hesitation!
Stayed 7 nights in May 2019
Response from ana on 14 Sept 2019
Dear Guest Thank you for telling us about your stay at our hotel. We truly value the opinion of our guests. we hope to welcome you back soon Kind Regards Ana Vieira Luna Clube Oceano Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right in the middle of the old town and new town Great size rooms and very quiet Great pool and plenty of lounges Good sports bar next to hotel and a nice little restaurant close by
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and restaurants,amazing place.we were a little shocked to see a bare chested lady right in front of our room sitting in the sun. But I guess that is the European way
Stayed 1 night in May 2019
Response from ana on 14 Sept 2019
Dear Guest Thank you for telling us about your stay at our hotel. We truly value the opinion of our guests. we hope to welcome you back soon Kind Regards Ana Vieira Luna Clube Oceano Team

8/10 Good

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from ana on 14 Sept 2019
Dear Guest Thank you for telling us about your stay at our hotel. We truly value the opinion of our guests. we hope to welcome you back soon Kind Regards Ana Vieira Luna Clube Oceano Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bed and pillows, gave great night sleep. No small pan in kitchen, meant using large pan to boil an egg.
Stayed 7 nights in Apr 2019
Response from ana on 14 Sept 2019
Dear Guest Thank you for telling us about your stay at our hotel. We truly value the opinion of our guests. we hope to welcome you back soon Kind Regards Ana Vieira Luna Clube Oceano Team

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time at Luna Clube
Lovely clean apartment and hotel in good area for beach and local bars and restaurants
Stayed 5 nights in Mar 2019
Response from ana on 14 Sept 2019
Dear Guest Thank you for telling us about your stay at our hotel. We truly value the opinion of our guests. we hope to welcome you back soon Kind Regards Ana Vieira Luna Clube Oceano Team

6/10 Okay

Tourist, Canada

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The hotel is close to the beach and easy access to resturants. The hotel is getting old and needs to be upgraded
Stayed 15 nights in Feb 2019
Response from ana on 14 Sept 2019
Dear Guest Thank you for telling us about your stay at our hotel. We truly value the opinion of our guests. we hope to welcome you back soon Kind Regards Ana Vieira Luna Clube Oceano Team

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from ana on 14 Sept 2019
Dear Guest Thank you for telling us about your stay at our hotel. We truly value the opinion of our guests. we hope to welcome you back soon Kind Regards Ana Vieira Luna Clube Oceano Team

6/10 Okay

Frederick

Liked: Cleanliness
Disliked: Staff & service
This 3 star apartotel is now looking a bit tired, especially the bathrooms. It is situated half way between the old and new towns on a hill. Cleanliness is very good and I had a nice studio overlooking the pool. I can imagine noise would be an issue later in the season as sounds reverberate loudly around the open corridors. The reception staff were proper but not overly friendly or welcoming. They forgot my 5 am alarm call on my departure morning and didn’t seem overly concerned or apologetic. Luckily my own alarm worked Ok!
Stayed 10 nights in Feb 2019
Response from ana on 14 Sept 2019
Dear Guest Thank you for telling us about your stay at our hotel. We truly value the opinion of our guests. we hope to welcome you back soon Kind Regards Ana Vieira Luna Clube Oceano Team

8/10 Good

Frankie, Aruba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located between the beaches and downtown. The room was big with Bedroom, Kitchen, Living room, balcony and Bathroom. Very happy with the hotel. 1 little note: the hotel uses energy saving lighting so the hall to the room was very dark (a bit scary). you had to find a small button on the side of the wall to activate the light in the hall way. They should use motion sensors instead.
Stayed 3 nights in Sep 2018
Response from ana on 14 Sept 2019
Dear Guest Thank you for telling us about your stay at our hotel. We truly value the opinion of our guests. we hope to welcome you back soon Kind Regards Ana Vieira Luna Clube Oceano Team

10/10 Excellent

scott, glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and very friendly staff
Just spent 10 days at clube oceano,perfect location,great public areas and pool,very friendly staff and very clean.room was very spacious with an awesome view.only niggle would be decor of rooms could do with modernising and bar prices a bit steep but I’ll definitely be back
Stayed 9 nights in Aug 2018
Response from ana on 14 Sept 2019
Dear Guest Thank you for telling us about your stay at our hotel. We truly value the opinion of our guests. we hope to welcome you back soon Kind Regards Ana Vieira Luna Clube Oceano Team

8/10 Good

Mrs Melissa

Liked: Cleanliness, staff & service, room comfort
Stayed 9 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Location was good. Staff was great!

10/10 Excellent

LJ, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, 4 minute walk from the beach and 20 minute walk to old town (shuttles nearby)... amazing experience, helpful staff, nice location, and big, comfortable rooms/beds! Highly recommend!!
Stayed 3 nights in May 2018

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Cheryl, cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
We had a great time. The hotel staff were great and the location was brilliant. The pool was lovely and the breakfast was great value. Very clean and spacious apartment.

8/10 Good

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Lovely big room with good kitchen area and veranda. Private car park. Close to beach and a nice walk into town. Nice pool and bar area. The staff were very friendly and helpful.

8/10 Good

malcolm

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
We had a good time here. Location is good, quite. Staff was very friendly and helpful. Lots of places to eat close by. We where there in late February and the pool was open but its heated by the sun. Highs were only about 16 so it was cold, that was okay. My issue was that it advertised hot tubs. They were cold also. I would of loved to have hot tubs going when it was cool out. That was my disappointment.
Stayed 13 nights in Feb 2018

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great week in Albufeira
Weather great. This hotel is superb value for money. Yes the room need an update but they are clean, comfortable and quiet. They all over look the pool and the location is great. It is situated between the old town and strip with some great local restaurants including Stew and More as well as Palacete only a five minute walk up to the roundabout. The beach is a short 3 minute walk down hill. Would definitely recommend it.
Stayed 6 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great location
Nice stay close to beach nice breakfast midpoint between old an newtown
Stayed 6 nights in Sep 2017

8/10 Good

T, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, quiet and relaxing. Close to beach and a short walk to nearest town. Hotel was lovely,staff were friendly and helpful. Rooms spacious and cleaned daily would recommend.
Stayed 7 nights in Aug 2017

8/10 Good

kavie, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great experience - 3 beaches right next to the hotel ( 5 min walk, 2* 15 min walk) , the strip is 10 min walk away. Hotel staff were so helpful especially Ruban! Will definitely go back to Luna if I'm ever at Portugal again.
Stayed 6 nights in Jul 2017

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great location.
Great location to beach, old town and the strip all within walking distance.we stayed in room 402 lovely big room with lovely views. Our room was cleaned everyday and towels changed almost everyday (even though adv they would be changed every 3 days ) No cleaning materials provided so you'll need to purchase washing up liquid and cloths. The hotel staff are very helpful especially Silvio in the bar area. Prices for food and drink are good and quality of food is also good. Lovely pool and another quiet area with jacuzzi available. Loads of sun beds available. Wifi available free of charge in all areas
Stayed 11 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel with a great location. Very close to the beach. A little bit dated but it didn't matter.
Stayed 5 nights in Jul 2017

10/10 Excellent

mark/ dawn, BARROW CUMBRIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice hotel, with very helpful staff
apart from having a few minor problems soon after check-in with the safe and a light switch-both of which were fixed very quickly, we found the hotel, our room, the staff and facilities all to be very good. I booked the hotel because of the location, we wanted to be inbetween the old and new towns, but underestimated how big the resort was and how far the walking distance was between the two, although this wasn't a problem, because we don't mind a walk when we headed out. if you wanted a taxi from either the new or old town, back to the hotel it was about 5 euros although the tuk tuks were about 10 euros. we preferred the old town which was very busy, loads of bars and eating places and things to do, a mixed crowd going there, families etc whilst the new town was far more livelier with hens/stags there particularly at the weekends-still good to go too though, a bit rowdy, but we never saw any bother at all. there is also a marina about a 15 min walk from the old town and this was well worth a visit with plenty there for the kids to do, and a decent strip of bars/restaurants etc. we were impressed with albufeira, it was certainly a lot busier and bigger than we thought and I would recommend it to anybody, but wouldn't fancy booking a hotel on the new town strip-far too noisy and busy. we would recommend the hotel we picked if you want to be a little bit out of it, or near the beach, but I think next time we would probably stay near, or in the old town.
Stayed 7 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel, friendly staff, good pool with plenty of sunbeds. Only a 5 minute walk to the beach, we found that we spent a lot of time in the old town and found that walking there along the beach was a much nicer and easier walk.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, close to beach and walking distance to local attractions.
Stayed 7 nights in Jun 2017