Indoor pool, 2 outdoor pools, pool loungers

Reviews of Hotel do Cerro

4 out of 5
Hotel do Cerro
Rua Samora Barros, Algarve, Albufeira

Reviews

8.0

Very good

Rating 10 - Excellent. 45 out of 149 reviews" "
Rating 8 - Good. 66 out of 149 reviews" "
Rating 6 - Okay. 25 out of 149 reviews" "
Rating 4 - Poor. 9 out of 149 reviews" "
Rating 2 - Terrible. 4 out of 149 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

James

Disliked: Cleanliness, staff & service, room comfort
Not a 4 star experience
This is not a 4 star hotel! Despite having a nice pool (with few sun lounges) and being in a good location, the additional costs of a kettle, iron & pool towels is mean-spirited & not consistent with a 4 star hotel. The limited, inflexible, unappetizing breakfast is also poor. In a country that grows millions of oranges, why would you offer guests orange drink? Horrible, Other reviews have also mentioned the limited breakfast. Our hotel room wasn’t cleaned - when my wife complained, the female receptionist argued with her, & the cleaner herself insisted she’d cleaned it, despite the head house keeper establishing clearly that the room hadn’t been cleaned. The female receptionist overcharged me for the per day hire of a safety deposit box; while the male receptionist was polite & tried to rectify the payment, the female receptionist sought me out in my room & personally objected to the fact that I was trying to retrieve my money because (in her words) “it was only a few Euros”. This sort of personal attack on guests is unacceptable & unprofessional. I asked for a quiet room and was given a room above reception and next to the bar / entertainment area. It was advertised as parking on site but in fact you just parked in a public space wherever you could find parking. Very disappointing.
Stayed 4 nights in May 2023

10/10 Excellent

Egill

Stayed 6 nights in Apr 2023

6/10 Okay

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit overpriced for what it is.
A solo stay for short holiday - the hotel is nice, very clean, with friendly and helpful staff. Cons - It is a bit more expensive that other hotels that offer much the same, so it depends on personal preference. I prefer self catering so for me this it's unneccesarily costly, and I was shocked to learn that you have to pay (as a guest) to use the gym, sauna and steam room, as well as other things, such as hiring a kettle/towels. Pros - lovely pool area and late night services for food/drinks (10pm). Close to ammenities.
Stayed 3 nights in Mar 2023

6/10 Okay

Shaun

Travelled with partner
Liked: Cleanliness
Breakfast was not good drinks at the pool area were not good Bed was to firm Views were good It was a very average hotel not a four star
Stayed 3 nights in Sep 2022
Response from Cr on 13 Sept 2022
Thank you for your visit and for your comment.All the best

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Cr on 30 Aug 2022
We would like to thank you for your visit and for your excellent review :))We wish you all the best and hope to see you soon :))

10/10 Excellent

Daniely

Stayed 4 nights in Jul 2022
Response from Cr on 30 Aug 2022
We would like to thank you for your visit and for your excellent review :))We wish you all the best and hope to see you soon :))

6/10 Okay

Steve

Stayed 2 nights in Jun 2022
Response from Cr on 7 Jun 2022
We thank you for your visit. All the best.

10/10 Excellent

Santos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Cr on 7 Sept 2021
Em nome de toda a equipa do Hotel do Cerro agradecemos a sua avaliação. Esperamos voltar a revê-los num futuro próximo. :)

10/10 Excellent

Fionnuala

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Vacation
Just returned from a wonderful week-long stay at the Hotel Do Cerro and I must admit that we were both hugely impressed by the layout and most of all, the friendliness of the staff who are simply wonderful. Although the location is slightly uphill, do not let that put you off as it is located within a quiet area less than ten minutes walk to the centre of the old town. Rooms were clean, the pool small but comfortable (no fighting for sun beds!) and my wife and I had a great stay. I will return to this hotel and can highly recommend it.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great view. Staff were nice. Rooms clean. Short walk into town.
Stayed 1 night in Jun 2019

6/10 Okay

Dolores

Liked: Cleanliness, property conditions & facilities
Nice hotel with satisfactory breakfast and room.
Stayed 3 nights in Mar 2019

8/10 Good

Jay, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019

8/10 Good

Leonardo

Liked: Cleanliness, property conditions & facilities, room comfort
Overnight on my way to southern Spain - with a dog
Overnight with a dog - hotel is ok, super clean and had a nice sea view. Breakfast is average. Parking was easy in the same street. Very calm.
Stayed 1 night in Jan 2019

8/10 Good

Pauline, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky hotel with lovely staff. Great location near the beach and old town as long as you don’t mind an uphill walk back.
Stayed 5 nights in Oct 2018

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Great location 10 mins walk to the beach 20 min walk to the marina. The rooms only had 1 electrical outlet. It was a challange charging devices. I have never been to a hotel where you have to pay to use the gym. The pool area is nice however the snack bar inside is very expensive. There is a convience store 3 mins walk away. Go there for drinks and snacks it is very reasonable. Don't forget to ack your beach towel. They do not provide towels at their pool.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Location was excellent. However in room there was only 1 electrical outlet avaliable for phone charging. Not even an outlet in the washroom. I have NEVER stayed at a hotel that charges for use of their gym to guests. Breakfast food was the same everyday. After day 3 it was dissapointing.
Stayed 3 nights in Aug 2018

10/10 Excellent

DENIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL WAS AMAZING.
VERY PLEASED
Stayed 7 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, excellent staff super helpful.
Lovely room and facilities. Staff super helpful and friendly. Great location
Stayed 7 nights in Jun 2018

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel
This is a charming hotel, full of character. Very clean, good breakfast choices and nice pool area. Good location as long as you don’t mind walking up hills and steps!
Stayed 5 nights in May 2018

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Judy, winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in a beautiful location
Staff very friendly and helpful. Great location away from the action but within walking distance. Great amenities for the price. Good breakfast lots of selection

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% go back
Was very happily surprised by this hotel the pictures did not do it justice was a lot more modern than I was lead to belivie, all the staff very super friendly and could always find someone to help with any questions. Very close to the beach and old town both only a 10 min walk away which is very handy. I would 100% go back!
Stayed 7 nights in Oct 2017

6/10 Okay

Thelma

Pity about the gym
Really friendly checkin and great location. The breakfast was satisfactory continental style. I enjoyed the stay but it would have been even better if the use of the gym was actually included in the substantial cost of our 4 star stay: this was disappointing and the fact the pool was so deep despite being a short length. Overall a great location and nice hotel but lack of the gym and the deep pool mean I very much doubt that will stay here again. Albuferia is beautiful.
Stayed 7 nights in Jul 2017

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Decent, basic and dated hotel in a good location
Hotel is well located with the town 10 minutes walk downhill. Basic hotel with basic rooms and comfortable beds. The shower was okay though didn't like the shower gel provided-i suggest you bring your own. Breakfast was okay but the same choice daily so got boring after two days. The views from the hotel room were good. The staff were mostly very helpful.

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Holiday in Albufeira
I enjoyed my stay here,the hotel was in a good location,the staff were helpful and polite.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good experience
No kettle in room but you could hire one which came with a cup but no tea coffee or milk. Not so bad as there was a very good buffet breakfast. Overall hotel was better than I expected and will stay there again.

6/10 Okay

Melvin

Liked: Cleanliness, staff & service
Nice hotel 10 minutes from Old Town
Our room had a view of the ocean and lots of place to put things in both the room and bathroom. The breakfasts were wonderful and the hotel has a very nice bar and great pool area. The only negatives were no room coffee or tea, and our WIFI was terrible.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay from check in to check out no complaints we will be back

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel but not so lovely location
The Hotel do Cerro is an excellent hotel with lovely staff, but the small swimming pool area let the hotel down, the sun beds were very close together and not many of them were in the sunshine. We were put off by this, which was annoying as we prefer to sit by a swimming pool,so we went down to the beach area. The hotel is about a 10 to 15 minute walk " downhill" to the beach, easy going down, but walking back up to the hotel is quite hard. Albufeira old town is beautiful, a lovely resort.

8/10 Good

Brian, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities
We had a really enjoyable stay here during a long weekend in Albufiera. The hotel is quite central, about 10 minutes walk from the old town and the beach, but far enough away from the nightlife so as to not disturb sleep. The hill is a bit steep in places though. With so much to do in Albufiera we didn't really spend too much time here, apart from breakfast, some lounging by the pool and sleeping, but found the hotel a good base. Staff are friendly and helpful, rooms were clean, and breakfast was enough to set us up for the day.

8/10 Good

Gabriel

Liked: Staff & service

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not what we expected, old bathroom, far from beach
Shower door leaked, used bath towels to mop up the water on floor and when asked for new towels maid would not give them to me,

8/10 Good

Loredana-Bianca, Dublin

Liked: Staff & service, property conditions & facilities
Lovely hotel
My boyfriend and I stayed in hotel do cerro for 7 nights, we enjoyed our stay at the hotel, the only little thing I didn't like was that the room was small (I expected a bit bigger, but after couple of days it didn't mater :-)). Staff was very friendly and we received good service from them.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Location was great. Staff were ok. Felt they were 'cheap'... Charged for ice, gave paper cups for room. Very loud halls. Never changed sheets. One shampoo and shower gel for four nights get stay. Towels changed once. We had to continually ask for the service that should have been automatically done. Disappointing.

6/10 Okay

Verified traveller

will be back
10 minute walk to Albuferia Old Town and Beaches, with a very steep hill on way home

8/10 Good

Keith, Belfast

Liked: Cleanliness, staff & service, room comfort
Great spacious room and view.
Lovely spacious room (003) with a view of the beach from the balcony, but I think this was the only room with this view and of this size. No complaints whatsoever.

8/10 Good

Alan, Spennymoor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second year in the hotel & only gripe would be lack of tea/coffee facilities & locked fridge - never did find out the hire cost. Location on a hilltop might put off someone with mobility problems but we found the climbs good exercise which eased the guilt from excessive consumption. Plenty hostelries to break the climb as well!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such an under rated hotel
What a great hotel. I genuinely cannot fault it in any way. Rooms were really nice, friendly staff and a great area. Would most certainly stay here again

10/10 Excellent

Michael, Lantzville Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great place
We found the staff to be exceptional. The manager was particularly accommodating and very personable

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was excellent. Really great sea view from the balcony and excellent breakfast, they even provided gluten free bread!

8/10 Good

Vicky, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money long weekend break
My Husband and I stayed in this hotel for a long weekend on March and had a lovely time. The hotel is up quite a steep hill (which has steps) which leads pretty much to the beach. It is 10 minutes walk from the old town and lots of the restaurants etc had great local reviews. Breakfast was a mixture of continental and cooked so there was lots of choice. My only small critique would be the juice wasn't fresh, it was cordial and very sweet. But lots of choice of coffee/teas etc as alternatives. We chose to pay a bit more for a lovely sea view room with a queens size bed and were very impressed with the room and the view. Well worth the extra money we paid over the 3 nights we stayed. We had a very late flight on the Friday and didn't arrive until 11pm but they have 24hour check in and free parking so this wasn't a problem. Check out isn't until midday which was nice not to have to rush when we left. Would definitely recommend this hotel. Some of the decor is quite dated in the main lobby and corridors etc, but the rooms are nicely furnished and great value for money This hotel also has an indoor pool and spa facility which was an added bonus and an outdoor pool and cafe which was open during most of the day. Both of these we took advantage of during our stay.
view from hotel Do Cerro
sunset over Albuferia
Albuferia coastline

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at a reasonable price.
We had an excellent stay here. The staff were friendly, the rooms were pleasant and the hotel a decent distance from the main town. It was winter during our visit, so there was a bit of a chill in the room, but not bad at all. Breakfast was a buffet, and they provided a really good spread.

6/10 Okay

Evgina, Dubai

Liked: Staff & service
Nice hotel close to the Beach
Location was nice-close to the Piscador Beach just 300 m downstairs.Nice view from the balcony.We were in November so Bar which is in hotel was very quiet at this time that I can't say in summer time. Room is big but hotel itself is old fashion but cozy.

8/10 Good

JW, Denver

Liked: Cleanliness, staff & service
Nice Old Town Hotel
Bit of a walk with two elevators, but the hotel is nicely located and the Ocean View rooms are lovely.