Indoor pool, outdoor pool

Reviews of Marriott Albuquerque

3.5 out of 5
Marriott Albuquerque
2101 Louisiana Blvd Ne, Albuquerque, NM

Reviews

8.2

Very good

Rating 10 - Excellent. 520 out of 1002 reviews" "
Rating 8 - Good. 206 out of 1002 reviews" "
Rating 6 - Okay. 115 out of 1002 reviews" "
Rating 4 - Poor. 87 out of 1002 reviews" "
Rating 2 - Terrible. 74 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deanna, Bayfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to a lot of dining and shopping
Stayed 2 nights in Mar 2024

2/10 Terrible

Betsy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Some of the furniture in the room looked like it belonged in a dorm room it was so beat up. Terrible. Upon check out it was still early so we started taking things downstairs and the maids came in and in the 10 minutes we were out of the room they rolled it!!! They went through everything we didn't take in the first trip down & took an antique tea pot I had boxed up for travel. They threw the packaging on the floor and took the tea pot & an expensive travel mug. I raised so much hell a girl brought it back. The manager did nothing and said they were cleaning the room. They cleaned the room alright! If you stay here don't leave anything in your room even while you're trying to pack up and leave.
Stayed 3 nights in Mar 2024

4/10 Poor

Diane

Kids running in the hall
Stayed 1 night in Mar 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Against the interstate—quiet as can be
Stayed 1 night in Mar 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a overall great experience the front desk attendant was very helpful
Stayed 1 night in Mar 2024

2/10 Terrible

ruben

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I wish they sold bottled water in the hotel.
Stayed 1 night in Mar 2024

2/10 Terrible

Tone

Disliked: Staff & service, amenities, property conditions & facilities
It was a horrible experience. Overpriced rooms are tiny. Pool was out of service both days. Charges for Internet and way way overpriced food.
Stayed 2 nights in Mar 2024

4/10 Poor

eric

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
misleading amenities. The pool was closed for maintenance and they app didnt give us any info.
Stayed 1 night in Mar 2024

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was okay. No one was nosey
Stayed 1 night in Mar 2024

8/10 Good

Rod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is next to a major interstate. While the convienence of being so close was nice, the highway noise could be heard all night
Stayed 1 night in Mar 2024

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like was the food was to expensive
Stayed 1 night in Mar 2024

8/10 Good

Don, Denve

Liked: Cleanliness, staff & service
Elevators still suck.
Stayed 1 night in Oct 2023

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. Elevators were quick to get to floor.
Stayed 1 night in Mar 2024

10/10 Excellent

Ameeneh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Genevieve

Liked: Staff & service, amenities, property conditions & facilities
The staff was amazing. Room was clean, contemporary and i had an amazing view of the mountains. Workout facility was super and pool seemed quite popular w the families.
Stayed 4 nights in Feb 2024

4/10 Poor

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
the location, 👍 cleanliness 👍, what seems incredible to me is that being a 5 star hotel there is not even a bottle of water in the room, the receptionist told us that it only depends on the type of rooms that are reserved, they were provided with a bottle of water 😳 and that the internet costs 14 dollars per day. My disagreement is that we paid 175 dollars per night, which does not seem cheap to me for not receiving a bottle of water in our room, and regarding the internet, my wife and I travel a lot and in no hotel had we been restricted from water or internet, Never again Marriott Albuquerque, the best highly recommended stay is at the Chaco hotel 👏👍
Stayed 1 night in Mar 2024

6/10 Okay

Jeanett

Stayed 2 nights in Mar 2024

10/10 Excellent

Brianna

Travelled with partner
Friendly and very accommodating
Stayed 1 night in Mar 2024

6/10 Okay

Barbara

Travelled with family
Liked: Cleanliness, staff & service
This hotel needs some updating. Scratched furniture, doors, and cleanliness on wall art was apparent. Not what I am used to for Marriott. Heat/ AC didn’t work properly. Staff was friendly and helpful.
Stayed 1 night in Feb 2024

8/10 Good

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room, pleasant amenities, and helpful, hospitable staff. We had a great time, we'll be back!
Stayed 1 night in Feb 2024

10/10 Excellent

Kyle

Liked: Staff & service, property conditions & facilities
No
Stayed 2 nights in Feb 2024

6/10 Okay

Eina

Travelled with partner
Liked: Staff & service
There was hair in the bathroom that didn’t belong to us
Stayed 1 night in Feb 2024

8/10 Good

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice updated and Clean hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 2 nights in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Jason Shane

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

8/10 Good

Britney

Stayed 1 night in Jan 2024

6/10 Okay

Victor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Most of the property was great however the restroom kept clogging even after calling maintenance, the restroom kept clogging with nothing just testing the flushing.
Stayed 1 night in Jan 2024

10/10 Excellent

Ardeshir

Stayed 1 night in Jan 2024

10/10 Excellent

OLGA

Stayed 1 night in Jan 2024

2/10 Terrible

Beau

Disliked: Amenities
Check in got to the room AC didn’t work got put in another room. AC didn’t work in that one either. everything you do is a charge. I’m surprised I don’t charge you for the AC.
Stayed 1 night in Dec 2023
Response from Ryan Operations on 1 Jan 2024
We deeply apologize for the state of both rooms. This is not standard and appreciate you taking the time to write this review. We will check these rooms and hope you are traveling safely.

10/10 Excellent

Jessie

Stayed 1 night in Dec 2023

8/10 Good

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ryan Operations. on 1 Jan 2024
Thank you for your review and we hope you choose to return.

6/10 Okay

Nisha

Liked: Staff & service
Somehow the property is old. They have updated some areas but the hotel was not clean compared to other Marriott properties
Stayed 3 nights in Dec 2023
Response from Ryan Operations on 1 Jan 2024
We appreciate the review. Our rooms and hotel were updated in 2019. We apologize and will work hard on improving the quality of the hotel.

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel 10/10
Stayed 1 night in Dec 2023
Response from Ryan Operations on 1 Jan 2024
Thank you for your review and we hope you choose to return.

10/10 Excellent

Ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good solid hotel. Staff was very helpful with our travel-related questions.
Stayed 3 nights in Oct 2023
Response from Ryan Operations on 1 Jan 2024
Thank you for your review and we hope you choose to return.

8/10 Good

Shirley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2023
Response from Ryan Operations on 1 Jan 2024
Thank you for your review and we hope you choose to return.

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Dec 2023
Response from Ryan Operations on 1 Jan 2024
Thank you for your review and we hope you choose to return.

10/10 Excellent

Raymond

Travelled with partner
Liked: Amenities
Excellent customer service and friendly staff.
Stayed 1 night in Dec 2023
Response from Ryan Operations on 1 Jan 2024
Thank you for your review and we hope you choose to return.

10/10 Excellent

William

Stayed 2 nights in Dec 2023
Response from Ryan Operations on 1 Jan 2024
Thank you for your review and we hope you choose to return.

10/10 Excellent

Jermaine

Liked: Staff & service, property conditions & facilities, room comfort
Good stay but dirty sheets
Stay was okay loved it but the top sheet on king side bed had hairs on it seems like they must have used a dirty sheet back on bed.
Stayed 1 night in Dec 2023
Response from Ryan Operations on 1 Jan 2024
Thank you for your review and we hope you choose to return.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ryan Operations on 1 Jan 2024
Thank you for your review and we hope you choose to return.

4/10 Poor

Wade

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was the worst Marriott I've stayed in. Room smelled bad, bed was not nearly as comfortable as most Marriotts and pillows weren't even close to Marriott standards.
Stayed 1 night in Dec 2023
Response from Ryan Operations on 1 Jan 2024
Thank you for your review. Our beds and pillows are the same standard that every hotel uses and deeply apologize they felt different. We will check the room and hope you are traveling safely.

8/10 Good

Monette

Liked: Staff & service, property conditions & facilities, room comfort
Solo trip to Abq
It is a nice property but my room was not very clean.
Stayed 1 night in Dec 2023
Response from Ryan Operations on 1 Jan 2024
We appreciate your review and deeply apologize the room was not up standard. I will share this with my housekeeping department.

10/10 Excellent

helene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Nov 2023
Response from Ryan Operations on 27 Nov 2023
We thank you for a perfect score! We hope you to see you return!

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ryan Operations on 27 Nov 2023
We apologize we fell short of a perfect score. We hope you choose to visit us again.

2/10 Terrible

Rohell

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Ryan, Operations on 22 Nov 2023
We thank you for your review and apologize it wasn't a perfect 5. We hope you will give us another chance to host you.