All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel felt unsafe and was extremely filthy, with no trash bins provided in the room or bathroom. We only managed to stay for a couple of hours as the conditions were unbearable.
Jawdat
Stayed 1 night in Apr 2024
Response from Hojo Albany on 14 Apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Yoursatisfaction is important to us and we will be using the feedback you provided to make improvementsto ensure we offer an exceptional experience for our guests in the future.
For the price this hotel exceeded my expectations.
Danielle
Stayed 1 night in Apr 2024
Response from Hojo Albany on 9 Apr 2024
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us and wehope to see you again soon
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Yoursatisfaction is important to us and we will be using the feedback you provided to make improvements
6/10 Okay
THOMAS
21 Mar 2024
THOMAS
Stayed 1 night in Mar 2024
Response from Hojo Albany on 10 Apr 2024
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us
Thank you for taking the time to tell us about your experience at Howard Johnson by WyndhamAlbany. It is always a pleasure to receive positive feedback.
Disgusting, finger nail clippings on floor, dust and bug carcasses, light above bathroom sink encrusted with funk of some sort. Would not recommend this, you can see daylight under door, poor maintenance didnt feel comfortable even to shower due to unclean conditions of place.
Helena
Stayed 1 night in Feb 2024
Response from HojoAlbany on 5 Mar 2024
Thank you for your feedback. We will be addressing your concerns.
8/10 Good
Panfilo
Travelled with family
8 Feb 2024
Liked: Cleanliness
nice hotel for the price
Panfilo
Stayed 3 nights in Feb 2024
Response from HojoAlbany on 9 Feb 2024
Thanks for staying with us. We appreciate your feedback!
Very clean hotel great services I will definitely stay again .
Latoya
Stayed 2 nights in Jan 2024
Response from HojoAlbany on 24 Jan 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by WyndhamAlbany. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at Howard Johnson by WyndhamAlbany. It is always a pleasure to receive positive feedback.
2/10 Terrible
donald
15 Jan 2024
donald
Stayed 1 night in Jan 2024
Response from HojoAlbany on 18 Jan 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us theopportunity to better serve you in the future.
Great place to stay and a lot of shopping to do in Albany.
Denis
Stayed 1 night in Jan 2024
Response from HojoAlbany on 18 Jan 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by WyndhamAlbany. It is always a pleasure to receive positive feedback.
6/10 Okay
Paul
Business traveller
10 Jan 2024
Paul
Stayed 1 night in Jan 2024
Response from HojoAlbany on 18 Jan 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us theopportunity to better serve you in the future.
4/10 Poor
Stavros
2 Jan 2024
Disliked: Property conditions & facilities
Stavros
Stayed 7 nights in Dec 2023
Response from HojoAlbany on 9 Jan 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by WyndhamAlbany. I am sorry that your experience did not meet your expectations; please allow me to expressmy sincerest apologies
I would say the bus customer service that ever had very friendly staff the room was clean
Joshua
Stayed 1 night in Nov 2023
Response from HojoAlbany on 14 Nov 2023
Thank you for taking the time to tell us about your experience at Howard Johnson by WyndhamAlbany. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at Howard Johnson by WyndhamAlbany. It is always a pleasure to receive positive feedback.
6/10 Okay
Gloria P., Levittown
6 Nov 2023
The bed was good
Gloria P.
Stayed 1 night in Nov 2023
Response from HoJoAlbany on 6 Nov 2023
Thanks for staying with us. We appreciate your feedback!
6/10 Okay
raphael albert
5 Nov 2023
Liked: Cleanliness
Disliked: Staff & service, amenities
The receptionist at check in was dismissive and unhelpful, i believe she was over work and tired.
raphael albert
Stayed 1 night in Nov 2023
Response from HoJoAlbany on 6 Nov 2023
Thank you for your feedback. We will be addressing your concerns.
We appreciate your time in filling out our online survey, Howard Johnson Inn. We value your business and the feedback from our visitors. We had a great time having you stay with us, and we hope to see you soon!
It was in a run down condition and our room was at the back of the building with a whole wing of unusable rooms. Throughout the night there were cars coming and going in the parking lot
Verified traveller
Stayed 1 night in Oct 2023
Response from RAJ on 5 Nov 2023
Thank you for your feedback. We will be addressing your concerns.
Thanks for staying with us. We appreciate your feedback!
4/10 Poor
Osama
22 Oct 2023
Liked: Staff & service
Disliked: Property conditions & facilities
I expected a nicer room. But, perhaps the price point was low and I shouldn’t have expected more.
Osama
Stayed 1 night in Oct 2023
Response from RAJ on 5 Nov 2023
Thank you for your feedback. We will be addressing your concerns.
8/10 Good
Lin
16 Oct 2023
Fair place. The room is clean and quite.
Lin
Stayed 1 night in Oct 2023
Response from RAJ on 5 Nov 2023
Thanks for staying with us. We appreciate your feedback!
6/10 Okay
Shameisha
16 Oct 2023
Shameisha
Stayed 3 nights in Oct 2023
Response from RAJ on 5 Nov 2023
Thanks for staying with us. We appreciate your feedback!
6/10 Okay
Michael, Branchburg
16 Oct 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pros: The room was very clean and spacious. Had concerns on security of the car, but nothing happened and it was all good.
Cons: The outside building is a bit run down, breakfast is a joke, gym isn't open.
I know it's a 2 star motel, and I just needed it for 1 night, but I won't be staying here again.
Michael
Stayed 1 night in Oct 2023
Response from HoJoAlbany on 16 Oct 2023
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us and we hope to see you again soon!
2/10 Terrible
Azem
15 Oct 2023
Azem
Stayed 1 night in Oct 2023
Response from RAJ on 5 Nov 2023
Thank you for your feedback. We will be addressing your concerns.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
10/10 Excellent
James
14 Oct 2023
Liked: Staff & service
The front desk clerk was very helpful, quite room for a friday night.
James
Stayed 1 night in Oct 2023
Response from HoJoAlbany on 14 Oct 2023
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us and we hope to see you again soon!
2/10 Terrible
Linda
12 Oct 2023
Buckets to catch water all over ver the place. Place was gross. No updates or fixing basic structure done in decades. Place was dirty and seedy
Linda
Stayed 2 nights in Oct 2023
Response from HoJoAlbany on 12 Oct 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
8/10 Good
Miguela
8 Oct 2023
Miguela
Stayed 3 nights in Oct 2023
Response from HoJoAlbany on 10 Oct 2023
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us and we hope to see you again soon!
6/10 Okay
Jeanette
Travelled with family and small children
8 Oct 2023
Overall our stay was quick so the hotel was a good option. However, the room had and old smell and the heater, and phone were not working. The staff allowed for an early check in so we were thankful.
Jeanette
Stayed 1 night in Oct 2023
Response from HoJoAlbany on 9 Oct 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Yoursatisfaction is important to us and we will be using the feedback you provided to make improvements
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. Wevalue our guests comments and your business. It was our pleasure to have you stay with us and wehope to see you again soon
2/10 Terrible
Clément
3 Oct 2023
Clément
Stayed 1 night in Oct 2023
Response from HoJoAlbany on 5 Oct 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Yoursatisfaction is important to us
6/10 Okay
Michael Raso
Travelled with family and small children
2 Oct 2023
Liked: Staff & service
Room was well maintained but AC unit was from the 80s. Something i was surprised still worked. Loud and dusty.
Michael Raso
Stayed 1 night in Sep 2023
Response from HoJoAlbany on 3 Oct 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Yoursatisfaction is important to us and we will be using the feedback you provided to make improvements
The hotel was is direspair, smelled horrible and was old. Only plus was the sheets seemed to be clean.
Kristen
Stayed 1 night in Sep 2023
Response from HoJoAlbany on 2 Oct 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Yoursatisfaction is important to us and we will be using the feedback you provided to make improvements
Room had a rusty smell, we had to keep the door open to get fresh air.
My husband had horrible allergies and had to stay in bed to recover the following day.
It is run down hotel, needs a lot of improvements.
Berrin
Stayed 1 night in Sep 2023
Response from HoJoAlbany on 2 Oct 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Yoursatisfaction is important to us and we will be using the feedback you provided to make improvements
So bad we left in the middle of the night. The first room we had was filthy! The couch was disgusting and stained. Pulled out the bed in the couch for our son and found dirty socks, spoons and garbage. Requested a room change, the 2nd was equally as bad. Pull out had no sheets, someone's glasses were in there, garbage....nasty all around. Half of the light bulbs were broken and the rug was all wet from the fridge. Never again! We drove 3 plus hours home at midnight
Sarah
Stayed 1 night in Sep 2023
Response from HoJoAlbany on 2 Oct 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Yoursatisfaction is important to us and we will be using the feedback you provided to make improvements