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Reviews of Kayaloram Heritage Lake Resort

3.5 out of 5
Kayaloram Heritage Lake Resort
Punnamada Alleppey, Alleppey, Ambalapuzha, Kerala

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 42 reviews" "
Rating 8 - Good. 22 out of 42 reviews" "
Rating 6 - Okay. 6 out of 42 reviews" "
Rating 4 - Poor. 5 out of 42 reviews" "
Rating 2 - Terrible. 3 out of 42 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Sumit, Thane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience Heritage charm surrounding beach pool.
At first instance it seems to be little orthodox and unsafe at night for lonely couple. However, atmosphere is eclectic. Property is well maintained housing good restaurant, swimming pool, rooms with AC and wooden furniture and walls. Open bathroom is its uniqueness. Hotel reception is quite helpful in booking auto to ferry to city center as the resort is little away from the town.
Stayed 1 night in Aug 2017

8/10 Good

nellai viji, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Depends on your preference
1) Not too far from the city....since it is located in remote corner of the city, with narrow lane, kind of isolated corner, gives an impression like too far. Not easy to get back to city, particularly in late night. I wonder at late night if a guest needs a milk or coffee or food for the kids how that will be met by the staff or some medical emergency. 2) But right on the banks of the lake - early morning to watch the sun rise is quite an experience. I was out there at 5 AM, no guest outside, alone only with a company of swans around, watching the sunrise and even little meditation ..wow ...worth the stay. Two days at the early morning, an elderly lady, alone in tiny boat rowing and fishing passing thru the sunrise at the background....is like a painting, only God can provide such a beautiful painting like scenery on huge canvas. 3) We took only breakfast and one time lunch - just ok, no complaints. 4) Staffs are very helpful and friendly. 5) Depends on you - could be romantic, best place for meditation, for painter and writers. Even just staying alone watching the lake, the beauty of the sunrise, house boat floating and passing by - brings peace of mind. 6) Arrived very early, the cab driver so honest with the charges as per Govt. approved rate from the railway station 7) Staff helped to provide temp room to refresh till they get the proper room.
Elderly lady early start for fishing
Swimming pool
Reflection on swimming pool

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Vastly overpriced but pretty location
Hotel on beautiful location , quite clean and nice staff BUT at nearly USD $85 a night more than double it's worth. No Internet in lakeside bedrooms despite advertising it , toilet would not flush and really smelly, restaurant had a great menu but only one or two items available and for exorbitant price - a rip off really

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location but poorly managed.
AC not working, TV not there, bathroom not properly cleaned ( and has insects at night). Very very slow response from the team. Food and scenery are great

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff, Comfortable stay, Beautiful Location
I booked this resort for my parents wedding day and they absolutely enjoyed it. Only downside was they were on maintenance for a day and we did not get any information regarding that. However, when my parents got there, they had already made arrangements for that day in another resort, so things were taken care of. I am looking at the pictures from there now and everything looks amazing!

6/10 Okay

Rikke-Louise

Liked: Staff & service
Disliked: Cleanliness, room comfort

10/10 Excellent

Alicia, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would come back!
The hotel was really beautiful and well kept. The swimming pool clean and with amazing views of the lake. The room was nice too, we enjoyed a lot. The staff hassled us a bit trying to sell us massages and boat trips, but that was the only negative thing. I would definetively come back!

8/10 Good

Sanjiv Mantri, Pune

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location
Very good staff & comfortable stay. We were happy with overall ambiance & heritage look of wooden structure. Administartion need some improvement, we did face delay of breakfast etc. AC was extremely noisy was a big irritation at night.

8/10 Good

Sumeet, Singaopre

Liked: Cleanliness, staff & service
Superb views, ensure you get the lake facing room
Very helpful staff Nice restaurant, they take time to prepare, but food is very tasty Great location for the price we pay for this

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Food was poor. Service also poor. Waited an hour to get tea and toast for breakfast. Property obviously neglected for some time. Pity because its location is very good and it could be a great place

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only plus of this resort may be its location. But the food and cleanliness was below even average standards. The pool is not maintained well.

2/10 Terrible

Azim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sai Kumar, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent hotel with breathtaking views of the lake. Had a great family vacation which was very memorable. Would love to visit again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Wonderful location and ambience right on the lake's edge. Rooms were clean and comfortable as well as being very atmospheric with dark panelled wood walls and bathroom opening to the outside. Beautiful gardens full of geese, butterflies, birds and orchids. Service was in general good and our special compliments go to the restaurant manager who (as well as being in general very helpful) was kind enough to serve us breakfast at 11.00am in the morning, after we returned from a very early morning canoe trip. And all at a very reasonable price. Highly recommended.

8/10 Good

sumeet, kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Resort on the bank of Vembanad lake. Good food and friendly staff. Good rooms.

6/10 Okay

Dr. vipin, Kerala

Liked: Cleanliness, staff & service, room comfort
A place closest to the lake
over all experience was good. Though we didn't get two things as promised. 1. WiFi which is only available near the reception and not in the rooms. The high speed data is also not available since its far from town. I had to roam outside in the evening to get connected which attracted lots of mosquitos and eventually I retreated. 2. There was no clean water in the swimming pool. I saw them pumping water directly from the lake nearby and found no difference and chose the lake to swim instead of the small pool. The staff was cordial and so was the masseaur. I wish there was no gender discrimination while massaging. There was some issue finding out the place through Google map as it shows an entirely different location. I would suggest everyone to ignore Google map for the time being and ask their reception for route after reaching Allepey. I will recommend the resorts but would advise to make sure to check things if you really want them like WiFi and pool.

8/10 Good

Alex, Toulosue

Liked: Cleanliness, staff & service
A team dedicated to our comfort and ready to help
Small resort with lots of charms. Good restaurant with traditionnal food. A team ready to organise all the outings and happy to please us.

8/10 Good

MR, London, UK

Liked: Cleanliness, room comfort
Overall good experience, access path to the hotel was not good. Location was good...lake frnt and lush green due to recent rains. Food was better, but quite expensive...not much variety. Hotel staff were helpful in arranging for a boat trip in short notice.

6/10 Okay

Cindy, Hamilton, NZ

Liked: Cleanliness, staff & service
Nice setting but very wet during monsoon.
Beautiful, peaceful setting right on the lake with lots of grassy areas. The kids loved watching the boats go by and enjoyed fishing on the lake edge. It is a long way from town and the beach so once you are there it is a 100 - 150 rupee rickshaw ride back into town (and about 10 minutes on a very bumpy road). This meant we ate each night at the restaurant. We went in monsoon season so it was VERY wet and they did not have the full menu available. The staff were all really helpful and friendly. Would be beautiful out of monsoon but during monsoon all the grassy areas were pretty much underwater so a little muddy. When we went was apparently the worst rains for 14 years so this probably has something to do with the muddiness.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Queen of the Vembanadu.
A well kept heritage lake front resort with a fantastic location.

8/10 Good

neha, gurgaon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
relaxed 2 day getaway
view is amazing, earlier we had a plan to take a houseboat for 1 day but after reaching to the hotel we dropped the plan n extended our stay for two days and took a boat to the backwater for 2 hours. boat was provided by the hotel n they charged per hour. food is average, no fridge in rooms. don't provide food after the time limit, even if requested. rest the stay is comfortable.

8/10 Good

Sankarsan, Kolkata, West Bengal, India

Liked: Cleanliness, staff & service, property conditions & facilities
An encounter with the back waters of Kerala...
It is a quite remotely located resort with 12 cottage rooms. It is just on the bank of the Vembanad Lake yet quite near to Allapuzha town. On one side of the resort you can see endless water of the lake with House boats passing by. In fact you can get into an houseboat directly from the Resort. Its really ideal for 1 or 2 days stay away from the city life in pure nature's beauty. Kerala style Wooden Cottages and open air bathroom are the speciality of this resort.
Houseboat @ Resort's private jetty
Lake facing Cottages
View from the reception counter, Ayurvedic spa
view of the lake from the Lake facing Cottages

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sublimely tranquil
Beautiful settings, calm, peaceful and quiet. Ayurvedic massage great, fantastic outside showers, only stayed one night it will definitely be going back. Great food too!

8/10 Good

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An hotel with lot of charm
The hotel is very nice, situated in the green and just in front of the river. It's also very comfortable as if you want to take an houseboat tour they can arrange it for you or if you have already arrange it on your own you can ask to the hotel to contact the houseboat owner and to come to pick you up at the hotel as it is located immediately on the river. Rooms are very clean and with charm, there is a nice pool and you can get very beautiful sunrise/sunset views. The hotel is close to the main departure point of all the houseboats, however to get to the center of Alleppey you need to go by car. I found the location very good because you are away from the croudness and pollution, but then it depends on what you are looking for. If you want to stay in a nice place in the middle of the nature, this is the good one, if you want to stay in the middle of the cozy Alleppey then you should probably go for some other hotel. Breakfast was included and it's a buffet breakfast. Probably the variety of the buffet could be slightly improved. You can get both indian and continental food for lunch and dinner.

6/10 Okay

Gerhard

Liked: Cleanliness
Disliked: Property conditions & facilities

2/10 Terrible

Noel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Prashanth, Hyderabad, Andhra Pradesh, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very enjoyable stay
Traditional ambience, but very comfortable. The staff is very friendly and goes out of the way to accommodate your needs. You could pretty much step out of the hotel and hop into a shikara for a boat ride.

8/10 Good

Rob & Gill, Wales, UK

Liked: Cleanliness, staff & service, room comfort
Complete relaxation in the Kerala Backwaters
A very nice location at the lake edge; and I guess like all the lakeside resorts slightly remote from the main town of Alleppey. Quiet and serene with staff who are engaging, friendly and interested; you will experience personal treatment. Restaurant is good and also a relaxing and enjoyable event. A one-off I'm sure, but the pool was under maintenance and for the five-day duration it was unusable; this was an irritant and a disappointment for us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot - basic rooms
The resort is located outside Alleppey on the lakeshore. The property is very well maintained; the rooms are basic but comfortable. We enjoyed the outside shower. There isn't much to do in the neighborhood but the restaurant in the resort serves good food and it's a perfect place to relax for day or two.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good Location,new Infinity pool with view
-very good staff -new infinity Pool with view over the backwaters -good rooms But the food (Dinner and breakfast was 2 simple - just Toast with Marmelade or some Indian Food (for breakfast isnt that what we expected)- hotel area needs a renovation..

4/10 Poor

brigitte, paris

Disliked: Staff & service, property conditions & facilities
Ne correspond pas du tout au descriptif !
Accueillis dans cet hôtel par du personnel totalement incompétent parlant à peine anglais nous avons étés obligés de nous battre pour obtenir la chambre que nous avions réservée (avec supplément vue lac..) ! Ils prétendaient que c'était complet alors qu'il n'y avait que 3 clients dans l'hôtel... Ils ont finalement accepté de nous donner une chambre avec aperçu lac mais pas dans l'aile de l'hôtel face au lac. Nous restions 3 jours et ce n'est que le lendemain que nous avons vu débarquer un petit groupe qui a occupé l'aile de l'hôtel face au lac.. La chambre était correcte, sans plus !...Pas de frigo, une salle de bain limite propre...Mais surtout une salle de restaurant très mal entretenue (tables à peine essuyées...) et de la nourriture infecte comportant certains aliments quasi impropres à la consommation... La piscine était inutilisable...l'eau était tellement verte qu'on ne voyait pas le fond !!! Franchement ce n'est pas un hôtel qui mérite de figurer sur des sites de réservation internationale. Le rapport qualité-prix n'est vraiment pas au rendez-vous...!

8/10 Good

Verified traveller

Liked: Cleanliness
schöne Lage
Wunderschöne Lage und nette Zimmer. Der Service beim Essen ist etwas bescheiden und das Restaurant (Buffet) ist nur morgens und abends geöffnet.

4/10 Poor

Pirjo, Finland

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty pool and ducks in the small cage
We picked this hotel because it had really nice pool area according to hotel pages and photos. When arriving to hotel we realized that the pool was not kept clean and it was impossible to use that without health risks There was many other " angry" customers in hotel same time complaing about the pool but hotel stuff did nothing to that issue. Other unpleasant thing in that hotel was that they had 5-10 ducks in the middle of the hotel garden in really small cage. It was breaking our hearts to look those animals suffering in such a small space. Hotel was in the middle of the nowhere and quite far away from all the activities. If we would have been able to use the pool this hotel would have been really recommendable and perfect place to stay for few days in peace, but now it was disappointment..

8/10 Good

alain, nantes

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
chambre sombre
A notre arrivée, notre chambre etait tellement sombre et avec une deco inexistante que nous avons decidé de partir... Le gerant est venu en catastrophe pour nous donner une chambre superieure, sans supplement, avec vue sur le lac. Plutot chic donc, mais ca ne rattrappe pas la qualité deplorable de la nourriture..Le petit dejeuner est correct et le site de l'hotel agreable.. Dommage

8/10 Good

Dani, Frankfurt, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities
Romantisches Hotel für Paare
Das Hotel ist sehr schön direkt am See gelegen und sehr schön und sauber angelegt. Die Küche ist gut und man kann sich dort direkt mit dem Hausboot abholen lassen. Die Zimmer sind zweckmäßig und verfügen über eine open air dusche. Der einzige Nachteil ist, daß man sich abends mit dem Tuck Tuck in die Stadt fahren lassen muß, wenn man noch bummeln will, aber besser ist es, einfach die Ruhe in der Anlage zu genießen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
değer!
Alleppey'de nehir kenarında, rüya gibi bir yer. Odalar çok şık, eski Kerala evleri tipi mimarisi var. Kafa ve ruhu dinlendirmek isteyenlere. Aileler için de uygun. Otelin önünden "house boat" gelip sizi alabiliyor.

6/10 Okay

Verified traveller

Liked: Cleanliness
Au bord du lac
Séjour agréable si ce n'est la fréquentation par un groupe irrespectueux de la propreté du site. Pas de bain dans une piscine à l'eau verte !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Christine, Paris, France

Liked: Cleanliness, room comfort
Disliked: Staff & service
Kayaloram Heritage Lake Resort - Janvier 2012
Joli complexe hotelier dans le style Kéralais... Par contre, ne pas conseiller le restaurant, la carte est étendue mais le choix tellement modeste qu'il est presque imposé !!! Service plus que lent !!!