The room was clean, and sheets and towels were in place. The TV is working, no issues with the remote, lights, and USB ports were a great help. Breakfast was sufficient and the team at the breakfast place was super helpful, from microwave to waffle makers. I would have given 5 stars, the issue I faced was we were there to visit WhiteSands National Park, and walking in the National Park would bring sand. we didn't find our rooms were serviced. We are not sure whether it is not a service provided by the hotel or if there is a request to be placed. Didn't get this instruction, and when we returned our rooms were not serviced. The front desk was happy to provide additional towels for us, that was super helpful.