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Reviews of Park Inn by Radisson Al Khobar

4 out of 5
Park Inn by Radisson Al Khobar
King Faizal Bin Abdulaziz Road, Al Rawabi District, Al Khobar

Reviews

7.8

Good

Rating 10 - Excellent. 74 out of 248 reviews" "
Rating 8 - Good. 110 out of 248 reviews" "
Rating 6 - Okay. 35 out of 248 reviews" "
Rating 4 - Poor. 11 out of 248 reviews" "
Rating 2 - Terrible. 18 out of 248 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Asish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a pleasant stay. I had booked a standard room through Expedia. I reached earlier than expected and tried to check-in at 12PM, but as the room wasn't ready, they requested me to come back after 2 hours. When I returned for the check-in later at night (after 10PM), they said no standard room were available and upgraded me the Junior Suite. It was a decent, spacious and clean Suite. Being a family of 3 (2 adults and 1 child-6yr) i requested for an extra pillow, but i was surprised to know they DON"T HAVE EXTRA PILLOW.!! Except that, the stay was pleasant. They had a good breakfast buffet in their restaurant as well.
Stayed 1 night in Jan 2024
Response from Bijesh Sasindran on 15 Feb 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.Should you have any concerns during or after your stay, please reach out to any of our employees directly.

10/10 Excellent

Belal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and pleasant stay. Excellent front service team.
Stayed 1 night in Dec 2023
Response from Bijesh Sasindran on 9 Dec 2023
Dear Valued Guest ,Thank you very much for your review and we are glad you liked our hotel & services. Looking forward to host your stay again at our hotel.

2/10 Terrible

Karim

Business traveller
Disliked: Cleanliness, amenities
I think it is time to renovate this hotel… lights were not working, old moisty ceiling, curtains detached and not moving, 110V power outlets and limited 220V… Old TVs … incompetent staff… no one was welcoming us on the front door to help us with the luggages… reception staff do not what they are doing… terribleness experience definitely not doing it again
Stayed 5 nights in Aug 2023
Response from Bijesh Sasindran on 26 Aug 2023
Dear Valued Guest ,Thank you for taking the time to send us your valuable feedback during your stay,We have noted your comments. All changes could be seen once the hotel renovation process is complete which was delayed

10/10 Excellent

Soubhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 13 nights in May 2023
Response from Bijesh Sasindran on 3 Aug 2023
Dear Valued Guest ,Thank you very much for your review and we are glad you liked our hotel & services. Looking forward to host your stay again at our hotel.

10/10 Excellent

Abdulrahman

Stayed 1 night in Jun 2023
Response from Bijesh Sasindran on 13 Jun 2023
Dear Valued Guest ,Thank you very much for your review and we are glad you liked our hotel & services. Looking forward to host your stay again at our hotel.

10/10 Excellent

Robert, Conroe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet restaurant.
Stayed 5 nights in Feb 2023
Response from Bijesh Sasindran on 14 Feb 2023
Dear Valued Guest ,Thank you very much for your review and we are glad you liked our hotel & services. Looking forward to host your stay again at our hotel.

10/10 Excellent

Dheeresh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park Inn Al Khobar
Except for the Parking spaces, it was quite good overall. Friendly staff and a decent spread at the breakfast counter.
Stayed 1 night in Jan 2023
Response from Bijesh Sasindran on 1 Feb 2023
Dear Valued Guest ,Thank you very much for your review and we are glad you liked our hotel & services. The areas around the hotel are safe parking spaces , being in a residential area.Looking forward to host your stay again at our hotel.

10/10 Excellent

Robert, Conroe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2022
Response from Bijesh Sasindran on 21 Feb 2024
Dear Valued Guest ,Thank you very much for your rating and hope you liked our hotel & services. Looking forward to host your services again at our hotel.

2/10 Terrible

Bassem

Stayed 2 nights in Oct 2022
Response from Bijesh Sasindran on 21 Feb 2024
Dear Valued Guest ,Thank you for taking the time to send us your valuable feedback during your stay,We have noted your comments ,however, we would like to further know your experiences, so we could work on it.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
I stayed in this hotel for two nights. The pricing of 74$ is an good price for the looks of it. The hotel is ok, but there are some small issues. When i checked in the window did not close right, so I call front desk and they sent the meninance team to fix it. the second day water was leaking in the bathroom, so i changed my room. It is an ok hotel and overall clean though.
Stayed 2 nights in Jul 2022
Response from Bijesh Sasindran ( Revenue Manager ) on 16 Aug 2022
Dear Valued Guest , Thank you for taking the time to send us your valuable feedback during your stay, We have noted your comments and assure that , it will be rectified and could be witnessed during your upcoming stays.

2/10 Terrible

Metub, Jubail

Stayed 1 night in Feb 2022
Response from Bijesh Sasindran on 21 Feb 2024
Dear Valued Guest ,Thank you for taking the time to send us your valuable feedback during your stay,We have noted your comments ,however, we would like to further know your experiences, so we could work on it.

8/10 Good

Larry

Business traveller
Disliked: Amenities
It was conveniently located, but not in a hectic or heavy traffic area.
Stayed 1 night in Feb 2022
Response from Bijesh Sasindran ( Revenue Manager ) on 16 Feb 2022
Dear Valued Guest , Thank you very much for your review and we are glad you liked our hotel & services. Looking forward to host your stay again at our hotel.

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay. Staff were very friendly
Stayed 2 nights in Jan 2022
Response from Bijesh Sasindran ( Revenue Manager ) on 15 Jan 2022
Dear Valued Guest , Thank you very much for your review and we are glad you liked our hotel & services. Looking forward to host your stay again at our hotel.

10/10 Excellent

Waleed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff
Stayed 1 night in Dec 2021
Response from Bijesh Sasindran ( Revenue Manager ) on 11 Jan 2022
Dear Valued Guest , Thank you very much for your review and we are glad you liked our hotel & services. Looking forward to host your stay again at our hotel.

2/10 Terrible

ALI

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad and not recommended
Stayed 2 nights in Dec 2021
Response from Bijesh Sasindran ( Revenue Manager ) on 19 Dec 2021
Dear Valued Guest , Thank you for taking the time to send us your valuable feedback during your stay, We have noted your comments ,however, we would like to further know your experiences, so we could work on it.

8/10 Good

naveen

Business traveller
Liked: Cleanliness, staff & service, room comfort
reception area looks very old… may be a change of furnitures will help renovation is required
Stayed 2 nights in Dec 2021
Response from Bijesh Sasindran ( Revenue Manager ) on 19 Dec 2021
Dear Valued Guest , Thank you for taking the time to send us your valuable feedback during your stay, We have noted your comments. All changes could be seen once the hotel renovation process is complete which was delayed due to COVID.

4/10 Poor

Almas

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
The hotel was looking very tired in terms of appearance and there was very little staff. A very basic breakfast was served in a paper bag in your room.
Stayed 1 night in Nov 2021
Response from Bijesh Sasindran ( Revenue Manager ) on 21 Nov 2021
Dear Valued Guest , Thank you for taking the time to send us your valuable feedback during your stay, We have noted your comments. All changes could be seen once the hotel renovation process is complete which was delayed due to COVID.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 2 nights in Aug 2021
Response from Bijesh Sasindran ( Revenue Manager ) on 16 Aug 2021
Dear Valued Guest , Thank you very much for your review and we are glad you liked our hotel & services. Looking forward to host your stay again at our hotel.

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Apr 2021
Response from Bijesh Sasindran ( Revenue Manager ) on 7 Apr 2021
Dear Valued Guest , Thank you for taking the time to send us your valuable feedback during your stay, We have noted your comments ,however, we would like to further know your experiences, so we could work on it.

8/10 Good

Haney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
موظفي الإستقبال ممتازين وتعاملهم ممتاز خاصة الموظفه السعوديه ومدير الحجوزات بالنيابه كما ان هنالك عامل الإستقبال مهدي جدا رائع ومتعاون ويساعد في جميع الأعمال
Stayed 4 nights in Jan 2021
Response from Bijesh Sasindran ( Revenue Manager ) on 15 Jan 2021
Dear Valued Guest , Thank you very much for your review and we are glad you liked the stay at our hotel. Looking forward to host your stay again at our hotel.

8/10 Good

Hattan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق مريح
فندق نظيف وتعامل ممتاز وافطار جيدجدا، لكن الغرف صغيرة ومواقف السيارات محدودة.
Stayed 2 nights in Jan 2021
Response from Bijesh Sasindran ( Revenue Manager ) on 14 Jan 2021
Dear Valued Guest , Thank you very much for your review and we are glad you liked the stay at our hotel. Looking forward to host your stay again at our hotel.

8/10 Good

Haney

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The front disk excelent
At firest night the aircondition was bad becuase it was set on a specific temp. But next day after talking to mgr. They fixed it.
Stayed 3 nights in Dec 2020
Response from Bijesh Sasindran ( Revenue Manager ) on 3 Jan 2021
Dear Valued Guest , Thank you very much for your review and we are glad you liked the stay at our hotel. Looking forward to host your stay again at our hotel.

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2020
Response from Bijesh Sasindran ( Revenue Manager ) on 1 Jan 2021
Dear Valued Guest , Thank you for taking the time to send us your valuable feedback during your stay,

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2020
Response from Bijesh Sasindran ( Revenue Manager ) on 27 Dec 2020
Dear Valued Guest , Thank you for taking the time to send us your valuable feedback during your stay, We have noted your comments and assure that , it will be rectified and could be witnessed during your upcoming stays.

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities
Very slow response and no VIP perks given. Also staff in not respecting any Expedia or Orbutz VIP perks .
Stayed 1 night in Dec 2020
Response from Bijesh Sasindran ( Revenue Manager ) on 26 Dec 2020
Dear Valued Guest , Thank you for taking the time to send us your valuable feedback during your stay, We have noted your comments and assure that , it will be rectified and could be witnessed during your upcoming stays. Due to anonymous rating were unable to check where we went wrong.

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Staff is not professional and they ignored to offer any VIP perks although requested and explaind
Stayed 1 night in Dec 2020
Response from Bijesh Sasindran ( Revenue Manager ) on 25 Dec 2020
Dear Valued guest , It seems like there is a miss understanding , the room has been upgraded to the next available category. As per VIP benefits there is a 20% Discount on F&B. However, it has been checked to find no consumption. So the mentioned does not seem to be right.

10/10 Excellent

Muath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Bijesh Sasindran ( Revenue Manager ) on 20 Dec 2020
Dear Valued Guest , Thank you very much for your review and we are glad you liked the stay at our hotel. Looking forward to host your stay again at our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Response from Bijesh Sasindran ( Revenue Manager ) on 20 Dec 2020
Dear Valued Guest , Thank you very much for your review and we are glad you liked the stay at our hotel. Looking forward to host your stay again at our hotel.

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2020
Response from Bijesh Sasindran ( Revenue Manager ) on 14 Dec 2020
Dear Valued Guest , Thank you for taking the time to send us your valuable feedback during your stay, We hope to get a valuable update in order to work out the issue

8/10 Good

Paul, Jubail, KSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro's: The hotel is very clean, modern and equipped much like a hotel that you would find in the US. The rooms are large, clean and have modern furniture and fixtures. The hotel is an excellent location. There is a Hyper Panda and a park with a play area located across the street, and several cafes are within walking distance. The neighborhood is higher end residential and well lit and clean. Cons: While there is parking located on site, it only consists of about a dozen and a half spots. Street parking is available on both street sides of the hotel, but on a busy weekend, expect parking to be difficulty to find. I personally give this hotel a 9/10 and wouldn't hesitate to stay here again.
Stayed 2 nights in Dec 2020
Response from Bijesh Sasindran ( Revenue Manager ) on 6 Dec 2020
Dear Mr. Paul , Thank you very much for your review and we are glad you liked the stay at our hotel. Looking forward to host your stay again at our hotel.

4/10 Poor

Adel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lose trust.
I am regular traveler for business and this hotel is perfect but not with family. I booked for 2 adults 2 children when I asked for extra mattress even one they don't have. Even when I asked for blankets they send me one and said we have other customers may ask to give them one is enough?
Stayed 2 nights in Nov 2020
Response from Bijesh Sasindran ( Revenue Manager ) on 15 Nov 2020
Dear Valued Guest , Thank you for taking the time to send us your valuable feedback during your stay, We have noted your comments and assure that , it will be rectified and could be witnessed during your upcoming stays.

4/10 Poor

mohammad

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2020
Response from Bijesh Sasindran ( Revenue Manager ) on 15 Nov 2020
Dear Valued Guest , Thank you for taking the time to send us your valuable feedback during your stay, We would appreciate if we could reach out to your to understand the concerns during your stay.

8/10 Good

Azzam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2020
Response from Bijesh Sasindran ( Revenue Manager ) on 15 Nov 2020
Thank you very much for your review and we are glad you liked the stay at our hotel. Looking forward to host your stay again at our hotel.

4/10 Poor

Munther

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bad service
4 stars Hotel with no one help me to handle my luggage to the room and the front desk not care about this case!!! Unfortunately this is the worst service I get from hotel!
Stayed 1 night in Sep 2020
Response from Bijesh Sasindran ( Revenue Manager ) on 26 Sept 2020
Dear Valued Guest , Thank you for taking the time to send us your valuable feedback during your stay, We have noted your comments and assure that , it will be rectified and could be witnessed during your upcoming stays.

8/10 Good

Hassan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
v. Good value for great location
Great location. Comfy beds. Hotel has some wear, could do with update.
Stayed 2 nights in Aug 2020
Response from Bijesh Sasindran ( Revenue Manager ) on 18 Aug 2020
Thank you very much for your review and we are glad you liked the stay at our hotel. Looking forward to host your stay again at our hotel. The property will be having an updating shortly

8/10 Good

Moath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall excellent for 4 star and money value
Stayed 1 night in Aug 2020
Response from Bijesh Sasindran ( Revenue Manager ) on 16 Aug 2020
Thank you very much for your review and we are glad you liked the stay at our hotel. Looking forward to host your stay again at our hotel.

2/10 Terrible

Ahmed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Bijesh Sasindran ( Revenue Manager ) on 5 Aug 2020
Thank you for taking the time to send us your valuable feedback during your stay,

2/10 Terrible

Ahmed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
اولا الفندق يفتقر للمواقف والسيكيوريتي الخاجيه الخدمات سيئه جدا تطلب القهوة لاتاتي الا بعد ساعه والمناشف ليست جيده وقديمه جدا واحتجنا شراشف قالو ما في شراشف عندهم ونمنا بالبرد واعطونا فرشات وسخه وعليها بقع للاسف تجربه سيئه لن اعيدها ولا انصح فيها
Stayed 4 nights in Jul 2020
Response from Bijesh Sasindran ( Revenue Manager ) on 5 Aug 2020
Dear Valued Guest , Thank you for taking the time to send us your valuable feedback during your stay, We have noted your comments and assure that , it will be rectified and could be witnessed during your upcoming stays.

8/10 Good

BERT

Stayed 2 nights in Jun 2020
Response from Bijesh Sasindran ( Revenue Manager ) on 11 Jul 2020
Dear Valued Guest , Thank you for taking the time to send us your valuable feedback during your stay, We have noted your comments and assure that , it will be rectified and could be witnessed during your upcoming stays.

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
orth staying
Room was clean with comfortable bed with choice of pillows.
Stayed 7 nights in Mar 2020
Response from Bijesh Sasindran ( Revenue Manager ) on 20 Mar 2020
Thank you very much for your review and we are glad you liked the stay at our hotel. Looking forward to host your stay again at our hotel.

8/10 Good

Jibu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Bijesh Sasindran ( Revenue Manager ) on 1 Feb 2020
Thank you very much for your review and we are glad you liked the stay at our hotel. Looking forward to host your stay again at our hotel.

8/10 Good

Erfan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
I was there only for 1 day. The room was vert clean, courteous staff and decent breakfast..
Stayed 1 night in Jan 2020
Response from Bijesh Sasindran ( Revenue Manager ) on 25 Jan 2020
Thank you very much for your review and we are glad you liked the stay at our hotel. Looking forward to host your stay again at our hotel.

2/10 Terrible

Aaron

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid for rooms - but they deleted booking
I asked for a no smoking room all I could smell was smoke, it gave me a headache. I booked several rooms but two people were delayed on flights, I told them this and said they would be there the following day - as I had paid in advance this shouldn’t have been an issue. However they gave the rooms away.
Stayed 3 nights in Jan 2020
Response from Bijesh Sasindran ( Revenue Manager) on 18 Jan 2020
Dear Mr. Aaron, We really appreciate you providing us a feedback on your stay. The mentioned is not some thing some which happens frequently and every destination has it bad days. Unfortunately the mentioned day was one such. However , we have noted your valuable feedback and will do all necessary to correct the same. We will look forward to host better stays

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing but the best
Stayed 1 night in Nov 2019
Response from Bijesh Sasindran ( Revenue Manager ) on 18 Nov 2019
Thank you very much for your review and we are glad you liked the stay at our hotel. Looking forward to host your stay again at our hotel.

10/10 Excellent

Ali

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Nice stay
Stayed 1 night in Nov 2019
Response from Bijesh Sasindran ( Revenue Manager ) on 17 Nov 2019
Thank you very much for your review and we are glad you liked the stay at our hotel. Looking forward to host your stay again at our hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Nov 2019
Response from Bijesh Sasindran ( Revenue Manager ) on 9 Nov 2019
Thank you very much for your review and we are glad you liked the stay at our hotel. Looking forward to host your stay again at our hotel.

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
The staff they were so friendly and helpful for my stay
Stayed 2 nights in Oct 2019
Response from Bijesh Sasindran ( Revenue Manager ) on 17 Oct 2019
Thank you very much for your review and we are glad you liked the stay at our hotel. Looking forward to host your stay again at our hotel.

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Bijesh Sasindran ( Revenue Manager ) on 25 Sept 2019
Thank you very much for your review and we are glad you liked the stay at our hotel. Looking forward to host your stay again at our hotel.

4/10 Poor

Allison

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing. Give it a miss
The room was tatty. Partially cleaned carpets,windows gunked up on the inside. Pillows lumpy and check in staff need training. I felt very unwelcome. Pool only open during 10 and 4 for for ladies. When I said most ladies now work 10 till 4 the reception. Staff shrugged as if they just did not care. Restaurant open until 11pm but when I went at 9.45 it was set for breakfast. Serious problem with management.
Stayed 2 nights in Sep 2019
Response from Bijesh Sasindran ( Revenue Manager ) on 7 Sept 2019
Dear Valued Guest , Thank you for taking the time to send us your valuable feedback during your stay, We have noted your comments and assure that , it will be rectified and could be witnessed during your upcoming stays. Apologies for any inconvenience.

8/10 Good

Shaker

Stayed 5 nights in Aug 2019
Response from Bijesh Sasindran on 21 Feb 2024
Dear Valued Guest ,Thank you very much for your review and we are glad you liked our hotel & services. Looking forward to host your stay again at our hotel.