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Reviews of Bruce Waterfront Apartments

4 out of 5
Bruce Waterfront Apartments
81 Beach Rd, Akaroa, Canterbury

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 71 reviews" "
Rating 8 - Good. 20 out of 71 reviews" "
Rating 6 - Okay. 9 out of 71 reviews" "
Rating 4 - Poor. 1 out of 71 reviews" "
Rating 2 - Terrible. 2 out of 71 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location , good size qppartment , comfortable
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
A great 2 days in Akaroa. Great accommodation easy walk to all amenities. Only issue was restaurant which could not accommodate daughters nut allergy but they did try. Boat trip to see dolphins a must. Family run business that is second to none. A true highlight.
Stayed 2 nights in Dec 2023

6/10 Okay

Nicki

Travelled with partner
The property was adequate for our stay, a little dated.
Stayed 3 nights in Dec 2023

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful large apartment with absolutely everything you need. Plus a very comfortable bed
Stayed 1 night in Nov 2023
Response from Thomas on 9 Nov 2023
Thank you for the review.

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This place is great. The beds are incredibly comfortable, which is always a major plus. The showerhead is relatively low, the bedding is especially heavy, and the towels require replacing. Otherwise, it's outstanding.
Stayed 1 night in Oct 2023
Response from Thomas on 9 Nov 2023
Thank you for the review.

4/10 Poor

Robert

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The property is in a great location but has ANT problems. We checked out early as could not deal with the ants that were every where. Beds need to be replaced. Fringe is too small and does not work well.
Stayed 3 nights in Oct 2023
Response from Thomas on 26 Oct 2023
Thankyou for your review.

10/10 Excellent

Jeanette

Travelled with family, Travelled with group
BeUtiful view in wonderful setting
Stayed 1 night in Sep 2023
Response from Thomas on 16 Oct 2023
Thank you

6/10 Okay

Fiona

Travelled with group
Location was good but property needed some maintenance. Steps needed a water blast. Really cold only a fan heater downstairs. Needs a heat pump. Need an update. Great location but not worth what they’re charging. No Nespresso or coffee plunger. Have stayed in a lot nicer for the same price in Akaroa.
Stayed 1 night in Jul 2023
Response from Thomas on 24 Aug 2023
Thank you for the review.

8/10 Good

Glenn

Travelled with partner
Great position but getting a bit tired. Had an issue with noisy pipes when turning on the tap that needs fixed. Small TV compared to what you would expect these days.
Stayed 3 nights in Jul 2023
Response from Thomas on 20 Jul 2023
Thank you for the review.

10/10 Excellent

Maree

Travelled with family
Liked: Cleanliness
Just lovely
Stayed 1 night in Jun 2023
Response from Thomas on 20 Jun 2023
Thank you for the review.

10/10 Excellent

Lizette

Stayed 1 night in May 2023
Response from Thomas on 20 Jun 2023
Thank you for the review.

8/10 Good

Suzan Marie

Travelled with partner
Liked the location and the cleaning staff, but did not like the tiredness of the apartment, the atrocious frypan, and being able to hear the neighbors outside of the apartment.
Stayed 3 nights in Mar 2023

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location
Stayed 1 night in Mar 2023

10/10 Excellent

William, Christchurch

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The great views and location by the water were fantastic.
Stayed 2 nights in Feb 2023
Response from Tom on 18 Feb 2023
Thank you for the review.

2/10 Terrible

Bruce

Disliked: Cleanliness
This place is filthy!
Don’t stay here if you want a clean place. There were cobwebs everywhere on the front and back balconies. We had to walk through bird poop to get in and out. There were othe peoples hairs left in the shower. One of the lights didn’t work in the living room. The worst part is I told them after we discovered everything on the arrival night. They sent someone to clean but it was still dirty. Did I mention food crumbs in the carpeting??? I told them again at checkout and their solution was to offer us a free breakfast. The counter person raised his voice, asked what country I was from and then told me things just aren’t that way in New Zealand. We stayed at 6 other places while we were there and they were all professionally cleaned. Completely unacceptable and gross!
Stayed 2 nights in Jan 2023
Response from Tom on 12 Feb 2023
Thank you for the review.

6/10 Okay

kenneth, West End

Liked: Cleanliness, amenities, property conditions & facilities
Over priced for the offering - price as a 5* place when it is just above 3*. Location doesn't justify the price
Response from Tom on 15 Nov 2022
Thank you for the review.

6/10 Okay

Lea

Stayed 1 night in Oct 2022

10/10 Excellent

Ryan

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Beautiful views and relaxing stay
A beautiful overnight stay in Akaroa. Such a lovely, peaceful, beautiful town. Great place for a relaxing break or to attend cook school as we did. Bruce apartment was in a superb location. Our room overlooked the harbour. Just great
Stayed 1 night in Apr 2022
Response from Tom on 21 Jun 2022
Thank you very much for the top review. Looking forward to having you back.

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2022
Response from Tom on 21 Jun 2022
Thank you for the review.

10/10 Excellent

Wee ming

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2022
Response from Tom on 23 Mar 2022
Thank you.

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely property and we had an enjoyable stay. Only issue was with the check in - the units have different check in locations which was a bit confusing
Stayed 2 nights in Feb 2022
Response from Tom on 23 Mar 2022
Thank you for the review.

8/10 Good

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

David

Stayed 1 night in Feb 2022
Response from Tom on 23 Mar 2022
Thank you.

10/10 Excellent

Rebekah

Business traveller
Liked: Cleanliness, room comfort
Can’t wait to return
Great stay, the central location and spacious apartment were amazing. Good for small groups or families.
Stayed 1 night in Feb 2022
Response from Tom on 23 Mar 2022
Thank you for coming to stay.

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2022
Response from Tom on 23 Mar 2022
Thank you.

10/10 Excellent

Jeanine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jan 2022
Response from Tom on 21 Jan 2022
Thank you for the review.

6/10 Okay

Louise

Travelled with family
Disliked: Amenities
The room was not clean. There were smear marks on the glass and on the white internal doors and the shower door had not been cleaned properly for some time. WiFi was too slow to play a streamed TV programme, there was no secondary TV in the main bedroom and no aircon so we could not sleep on hot nights. There was a dirty, used shower towel on the stair bannister when we walked in. Room was well equipped with a good range of cooking equipment.
Stayed 2 nights in Jan 2022
Response from Tom on 9 Jan 2022
Thank you for the review. We would love to have you for another stay so we can make it up to you.

10/10 Excellent

Brent

Liked: Cleanliness, room comfort
1 night in Akaroa
Great apartment shame could only do the one night but that is Xmas time, would be great given the cost that the small things are/were sorted, range hood that would not shut, trees over growing the steps up to the apartment, a latch on one of the balcony doors so you could latch them back, will come back but will think twice on accom choose
Stayed 1 night in Dec 2021
Response from Tom on 29 Dec 2021
Thank you for the review. Please give us a call direct next time and we can discuss our other options with you. Have a great day and see you next time.

10/10 Excellent

Murray, Alford Forest

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent spaceous apartment with great location Xxxxxxxxxcxccccccccccccvccvvcccvvvvv Vbhuhggghhhhjkkkjnnnnnjnnj Mmmnbbbbghhhbbbbkknnnjnnn
Stayed 1 night in Nov 2021
Response from Tom on 13 Dec 2021
Happy to have you back next time. dfsdfdsdvdferfgbgghjghjghkvghvhgvhgkvhgvh

8/10 Good

Anni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay , handy to everything . Comfortable , except for the beds. They were too hard to have a good sleep in
Stayed 2 nights in Oct 2021
Response from Tom on 13 Dec 2021
Thank you for the review.

6/10 Okay

Jonathan

Liked: Cleanliness
Stayed 1 night in Sep 2021
Response from Manager on 1 Oct 2021
Thank you for the review.

10/10 Excellent

Andrew Mc

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location, great views. Clean and comfortable.
Stayed 1 night in Jul 2021
Response from Manager on 18 Sept 2021
Thank you very much, looking forward to having you back here in Akaroa.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Fantastic views, we had a water front apartment.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2021
Response from Thomas on 16 Jul 2021
Thank you

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location with amazing views. Property in good condition but a little dated. Very good reception service a couple of mins offsite but easy to find.
Stayed 1 night in May 2021
Response from Thomas on 16 Jul 2021
Thank you very much, looking forward to having you back.

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness
Excellent location but room was downgraded without us being informed before we arrived which was totally unacceptable no matter what the reason
Stayed 3 nights in Apr 2021
Response from Thomas on 7 May 2021
Thank you for the review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean property with a view of the sea. Will come back one day
Stayed 1 night in Mar 2021
Response from Thomas on 9 Apr 2021
Thank you very much, looking forward to having you back.

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2021
Response from Thomas on 6 Mar 2021
Thank you for the review.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021
Response from Thomas on 6 Mar 2021
Thank you for the review.

10/10 Excellent

Kirstin, Bluff

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Apartments are in an ideal location, just along from plenty of places to eat and shop. We received outstanding service. I can not speak highly enough abut the service we received from the manager at Bruce Waterfront Apartments when our clothes dryer was not working. Within minutes of my "complaint" He and his wife collected our wet washing and brought it back a short time later dried and folded. The only issue we had was working out where to check in as there was no sign to say to go to Tresori, so I had to look back on my Wotif booking and wor it out.
Stayed 1 night in Jan 2021
Response from Thomas on 20 Jan 2021
Thank you for your review, looking forward to having you back anytime.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2021
Response from Thomas on 29 Jan 2021
Thank you.

2/10 Terrible

Verified traveller

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Size of the apartment was good. But needs some maintenance as shower leaks near the floor area. Room needs to be checked in all areas including cupboards as we found mouse droppings in wardrobes. Room also had bad odour.
Stayed 1 night in Jan 2021
Response from Thomas on 20 Jan 2021
We work very diligently to ensure clean and sanitized apartments for our guests. If there was an issue we would have appreciated a phone call or opportunity to make things right on arrival. Thank you for the review.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location on the waterfront - lovely balcony to enjoy the views
Stayed 3 nights in Dec 2020
Response from Thomas on 5 Jan 2021
Thank you. Welcome back anytime.

6/10 Okay

Verified traveller

Liked: Amenities
Stayed 1 night in Nov 2020
Response from Thomas on 7 Dec 2020
Thank you.

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, room comfort
Lovely location and close to water and restaurants. Apartment was clean and homely. Really enjoyed Akaroa.
Stayed 1 night in Nov 2020
Response from Thomas on 7 Dec 2020
Thank you very much for the review. Looking forward to seeing you back here in Akaroa..

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020
Response from Thomas on 29 Oct 2020
Thank you very much.