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Reviews of Pullman Adelaide

5 out of 5
Pullman Adelaide
16 Hindmarsh Square, Adelaide, SA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1005 reviews" "
Rating 8 - Good. 291 out of 1005 reviews" "
Rating 6 - Okay. 51 out of 1005 reviews" "
Rating 4 - Poor. 23 out of 1005 reviews" "
Rating 2 - Terrible. 18 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gemma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean, and staff were very friendly.
Stayed 1 night in Mar 2024
Response from Pullman Adelaide on 17 Mar 2024
Thank you for your review Gemma, Best regards,Pullman Adelaide

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located. Excellent restaurants and shopping nearby. Fabulous staff (huge shout-out to Enrico)!
Stayed 2 nights in Mar 2024
Response from Pullman Adelaide on 12 Mar 2024
Thank you for your review Nicola,

10/10 Excellent

Duncan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it … thank you
Stayed 1 night in Feb 2024
Response from Pullman Adelaide on 7 Mar 2024
Thank you for your review of your recent stay at Pullman Adelaide. We are delighted to hear that you had a good experience.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this hotel, from the great position through to the great facilities. I’ll be back.
Stayed 3 nights in Feb 2024
Response from Pullman Adelaide on 20 Feb 2024
Thank you for your review of your recent stay at Pullman Adelaide. We are delighted to hear that you had a good experience.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Pullman Adelaide on 20 Feb 2024
Thank you for your review of your recent stay at Pullman Adelaide. We are delighted to hear that you had a good experience.

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jan 2024
Response from Pullman Adelaide on 7 Feb 2024
Thank you for your review Fraser

10/10 Excellent

Marilyn Faye

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay. We managed to do such a lot because of how centrally we were located and the ability to navigate the city easily.
Stayed 4 nights in Jan 2024
Response from Pullman Adelaide on 7 Feb 2024
Thank you for your review Marilyn

8/10 Good

Shengli

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself is very good, however a little bit inconvenience with no car parking in the building. Have to park in the next building and walk back to Hotel. Additional charge every day with no detail explanation. We saw carpark saying $30 per day and Hotel charged us $33/day. When we went to ask staff and they were unable to answer the question. Overall is alright.
Stayed 4 nights in Jan 2024
Response from Pullman Adelaide on 7 Feb 2024
Thank you for your review Shengli.Valet parking is available onsite - my team park for your. The UPark directly is 30 for 1 entry/1 exit.Our tickets at 33 are multiple entry and exit for 24 hours - come and go as much as your like for 24 hours from the first entry.

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is a bit expensive for the quality and variety of food. Also no chef was available to prepare eggs so I felt I overpaid. I had to eat outside the hotel later.
Stayed 3 nights in Jan 2024
Response from Pullman Adelaide on 29 Jan 2024
Thank you for your review Francisco,

10/10 Excellent

Neeta

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Jan 2024
Response from Pullman Adelaide on 7 Feb 2024
Thank you for your review Neeta

10/10 Excellent

Ellen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very lovely and clean. I would rank the breakfast buffet at 12 out of 10, it was really excellent with hot and cold options for any possible breakfast preference.
Response from Pullman Adelaide on 29 Jan 2024
Good morning Ellen, Thank you for your review. At Pullman Adelaide, we pride ourselves in offering a high quality hospitality experience to all our guests, and making them feel welcome and comfortable in our hotel.

10/10 Excellent

Maria

Liked: Amenities
Central to the shops and restaurants, excellent room and spacious. Friendly staff very helpful with our stay.
Stayed 2 nights in Jan 2024
Response from Pullman Adelaide on 29 Jan 2024
Thank you for your review of your recent stay at Pullman Adelaide. We are delighted to hear that you had a good experience.

10/10 Excellent

Stephen, Templestowe Lower

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in CBD
Stayed 3 nights in Jan 2024
Response from Pullman Adelaide on 29 Jan 2024
Thank you for your review of your recent stay at Pullman Adelaide. We are delighted to hear that you had a good experience.

10/10 Excellent

Kirsten

Stayed 2 nights in Jan 2024
Response from Pullman Adelaide on 17 Jan 2024
Thank you for your review.

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Pullman Adelaide on 17 Jan 2024
Thank you for your review.

10/10 Excellent

Alfonso

Liked: Staff & service
Stayed 5 nights in Jan 2024
Response from Pullman Adelaide on 14 Jan 2024
Thank you for your 5 star review Alfonso

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Amenities
Love the service
Stayed 3 nights in Jan 2024
Response from Pullman Adelaide on 10 Jan 2024
Thank you for your review of your recent stay at Pullman Adelaide. We are delighted to hear that you had a good experience.

10/10 Excellent

Yesaya

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly, spacious, and clean hotel with central location with plenty of shopping and dining options.
Stayed 1 night in Dec 2023
Response from Pullman Adelaide on 30 Dec 2023
Thank you for your review of your recent stay at Pullman Adelaide. We are delighted to hear that you had a good experience.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Pullman Adelaide on 30 Dec 2023
Thank you for your review of your recent stay at Pullman Adelaide. We are delighted to hear that you had a good experience.

10/10 Excellent

Rosalyn

Stayed 2 nights in Dec 2023
Response from Pullman Adelaide on 30 Dec 2023
Thank you for your review of your recent stay at Pullman Adelaide. We are delighted to hear that you had a good experience.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great nights sleep
The most comfiest bed! Great location, note that if you park it is a five minute walk to Rundle Street but not an issue but good to know and drop your stuff off first if using the car park. Bonus points for Nespresso pods!
Stayed 1 night in Dec 2023
Response from Pullman Adelaide on 30 Dec 2023
Thank you for your review of your recent stay at Pullman Adelaide. We are delighted to hear that you had a good experience.

10/10 Excellent

Jodie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here for the Adel 500 nice easy walk in! Close to the mall and the buffet breakfast was amazing! Will stay again!
Stayed 1 night in Nov 2023
Response from Pullman Adelaide on 30 Dec 2023
Thank you for your review of your recent stay at Pullman Adelaide. We are delighted to hear that you had a good experience.

10/10 Excellent

Mubeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nice clean rooms
Stayed 1 night in Nov 2023
Response from Pullman Adelaide on 29 Nov 2023
Thank you for your review Mubeen, Best regardsPullman Adelaide

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Nov 2023
Response from Pullman Adelaide on 27 Nov 2023
Thank you for your review David

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. Valet parking service was very convenient.
Stayed 4 nights in Nov 2023
Response from Pullman Adelaide on 21 Nov 2023
Thank you for your review Colin, We wish you a safe onward journey and hope to welcome you again. Best regardsPullman Adelaide

10/10 Excellent

Matt

Stayed 1 night in Nov 2023
Response from Pullman Adelaide on 30 Dec 2023
Thank you for your review of your recent stay at Pullman Adelaide. We are delighted to hear that you had a good experience.

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service
Very well maintained and close to city attractions
Stayed 1 night in Nov 2023
Response from Pullman Adelaide on 21 Nov 2023
Thank you for your review Gavin, We wish you a safe onward journey and hope to welcome you again. Best regardsPullman Adelaide

10/10 Excellent

Ally

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, really comfortable bed.
Stayed 1 night in Nov 2023
Response from Pullman Adelaide on 17 Nov 2023
Thank you for your review Ally, We hope to welcome you again. Best regardsPullman Adelaide

10/10 Excellent

Jacob and Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, staff are fantastic and location is great!
Stayed 1 night in Nov 2023
Response from Pullman Adelaide on 17 Nov 2023
Thank you for your review Jacob & Casey, We hope to welcome you again. Best regardsPullman Adelaide

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Pullman Adelaide on 17 Nov 2023
Thank you for your review Phillip, We hope to welcome you again. Best regardsPullman Adelaide

8/10 Good

Graham

Stayed 2 nights in Nov 2023
Response from Pullman Adelaide on 30 Dec 2023
Thank you for your review of your recent stay at Pullman Adelaide. We are delighted to hear that you had a good experience.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pullman Adelaide has really nice spacious rooms is very clean and staff are excellent. It’s in a great location for walks to shopping and parks.
Stayed 3 nights in Oct 2023
Response from Pullman Adelaide on 31 Oct 2023
Thank you for your review Stephen, Have a lovely day!

10/10 Excellent

Andrew, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Pullman Adelaide on 18 Oct 2023
Thank you for your review Andrew, We are glad you enjoyed your stay, Best regardsPullman Adelaide

10/10 Excellent

Cheryl

Stayed 1 night in Oct 2023
Response from Pullman Adelaide on 17 Nov 2023
Thank you for your review Cheryl, We hope to welcome you again. Best regardsPullman Adelaide

4/10 Poor

Mitch

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Pullman Adelaide on 18 Oct 2023
Thank you for your review Mitch, I am sorry to see your score is low. We would welcome any additional feedback as to why that may be.Best regradsPullman Adelaide

10/10 Excellent

Yuke

Liked: Cleanliness, staff & service, property conditions & facilities
The concierge are very friendly, helpful and polite.
Stayed 1 night in Oct 2023
Response from Pullman Adelaide on 18 Oct 2023
Thank you for your 5 star review Yuke!

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Pullman Adelaide on 12 Oct 2023
Thank you for your review Glen, Kind regardsPullman Adelaide

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2023
Response from Pullman Adelaide on 24 Oct 2023
Thank you for your review Elizabeth,Best regardsPullman Adelaide

8/10 Good

Kylie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the property for 2 nights, issues with water to the room on the first morning, staff were accommodating and water issue was resolved quickly.
Stayed 2 nights in Sep 2023
Response from Pullman Adelaide on 12 Oct 2023
Thank you for your review Kylie, We are sorry for the water issue - although regularly serviced, a water pump failed which was a maintenance issue and beyond our control. We had it fixed within hours of the problem occurring.Kind regardsPullman Adelaide

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed @Pullman Adelaide and it was awesome. The location is so conviniently close to all the tourist destinations i.e. museums, gardens and transports. The staff were so helpful and polite. Definitely recommending it.
Stayed 6 nights in Sep 2023
Response from Pullman Adelaide on 28 Sept 2023
Thank you for your review Cristina!

8/10 Good

Tennelle

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff make this hotel, they are exceptional and every single one I dealt with went above & beyond which is rare these days! it’s a shame the room let it down as they need a revamp, it was clean & comfortable but old and the shower was terrible no pressure and either burning hot or freezing cold no in between! The view looking into the car park is pretty depressing as well!
Stayed 3 nights in Sep 2023
Response from Pullman Adelaide on 28 Sept 2023
Thank you for your review Tennelle

10/10 Excellent

Callum

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Would stay again!
Stayed 2 nights in Sep 2023
Response from Pullman Adelaide on 28 Sept 2023
Thank you for your review Callum!

10/10 Excellent

Ashleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size rooms with clean bathroom. Service was amazing. Thank you!
Stayed 2 nights in Sep 2023
Response from Pullman Adelaide on 28 Sept 2023
Thank you for your review Ashleigh!

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Pullman Adelaide on 28 Sept 2023
Thank you for your review Leah!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Was very disappointed with the food in the restaurant
Stayed 3 nights in Sep 2023
Response from Pullman Adelaide on 14 Sept 2023
Thank you for your review Susan,

10/10 Excellent

Peng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2023
Response from Pullman Adelaide on 14 Sept 2023
Thank you for your review Peng

10/10 Excellent

Hans

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
affordable luxury in central location
Stayed 3 nights in Aug 2023
Response from Pullman Adelaide on 14 Sept 2023
Thank you for your review Hans

8/10 Good

Wolfgang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Pullman Adelaide on 29 Aug 2023
Thank you for your review Wolfgang.

10/10 Excellent

Cielito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Pullman Adelaide on 29 Aug 2023
Thank you for your review Cielito

2/10 Terrible

Jay

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
RM service was terrible
Stayed 1 night in Aug 2023
Response from Pullman Adelaide on 29 Aug 2023
Thank you for your review Jay.I am sorry to read that your room service was not up to standard I hope you enjoyed the rest of your stay however - the hotel, the location and the city.