Found the staff very pleasant and helpful. Room service dining was great (we enjoy room service after a long day out) and we were told the wait would be 30-40 minutes and it arrived well within that time frame.
Hotel was located perfectly (walking distance) for many tourist attractions.
checking in/out extreme smooth and efficient. Staff very helpful.
Room maybe a little tired in decor but very clean and spacious.
Internet connection very expensive compared to hotels in Europe but maybe thats standard in Australia.
Overall a really pleasant stay and would go back.
I was gifted a weekend away in Sydney which included a theatre ticket. A big surprise to me. I was welcomed at the Hotel by warm, welcoming and helpful staff. My room was clean, neat and tidy and had everything I needed. I was able to completely darken the room at night for a quality sleep and it was not noisy. The bed was comfortable. I loved the bath and the fact that I could listen to the television while I soaked in the bath. I felt safe and secure in my hotel room. The concierges were charming and always smiling and helpful. My experience at this hotel was truly magnificent.
We arrived early in the morning and were a bit tired we were worried that we would have to wait until the afternoon before we got access to our room. We checked in and the staff could not have been more friendly and helpful, check in was a breeze and we got access to our room straight away. We also got executive club membership as well. When we saw our room it was perfect, the view was amazing, we had booked a deluxe premier city harbour view room, what we got was that and a full harbour view, there it was the opera house and the bridge in full view from our room. We used the executive lounge for breakfast and snacks in the evening, to be honest we sometimes didn't have a full evening meal as the quantity of snacks on offer were more than enough to satisfy us. The staff in the lounge were great and remembered us greeting us by our name showing us to our table and remembering what we liked ie coffee tea and fruit juice. The overall service in the hotel was exceptional from the doorman to the maid service, always happy and pleased to see you when going about the hotel.
Really close to Circular Quay - close to town centre, cafe's and restaurants and also just around the corner from the free bus.
Staff are very friendly, helpful and would highly recommend the Marriott to anyone. We certainly will be back.