Hotel is in central location in Sydney CBD. Staff are very helpful and professional. Room was near immaculate. Bacon & egg roll at the cafe in the lobby is one of the best I've ever had. I didn't get a chance to make use of facilities such as pool & gym.
Hotel was in an ideal location, central walking distance to everything you would need, staff very helpful especially the luggage handlers. Room lovely even with a partial view of the bridge it was perfect and well set out.
Arrived very early from a cruise ship so not surprised that the room was unavailable. Very nice receptionist checked us in and when we returned at lunchtime after a fun morning in Sydney all our baggage had been taken to the room. Room facilities were excellent as was the comfort of the bed.
Concierge was very helpful when I had issues printing boarding passes.
Door staff loaded luggage for taxi to airport