Very nice hotel with great service , amenities and cleanliness. One of the best I stayed. They also did the little extra things. My only mild complaint is the rooms are a little small. I highly recommend it !
tim from weston
A refined refuge with a musical heritage in the centre of New York CityJust a block from Carnegie Hall and Fifth Avenue in …More
Lovely hidden hotel in the garment district in New York. Great staff, beautiful quirky hotel. Fantastic rooftop bar with a view of the Empire State building. Only stayed 2 nights so didn't get a chance to sample the food.
Joyus from West midlands
A chic oasis with 1920 s flair in Midtown Manhattan Ornate neo-Gothic architecture meets contemporary design at the Refinery …More
We could not fault this hotel. All staff were very helpfull, approachable and friendly at all times.
In particular the Concierge service was first class.
Rooms were of a very high standard.
Soho area of New York is great place to base yourself in New York.
The hotel is really lovely. It is a great location and very close to lots of places to eat. Not far from anywhere really, Times square is a 10 minute walk.
We had a couple of cleanliness issues but nothing major (a hair in the bath and a dirty window)
Heather from London UK
The Setai Fifth Avenue sits poised in The World’s Metropolis, enveloping you in splendor and courting your sense of …More
This is by far my best hotel experience in NYC and the location is superb. We went to celebrate my mom's birthday and they provided us with everything we asked for. They gave my mom a pleasant surprise with the birthday cake and flowers that I ordered, and delivery timing was perfect! Rooms are reasonably spacious (you know NYC hotels...), very clean and comfortable. Highly recommended.
Raven from Toronto, ON
The Chatwal is a salute to New York City "baby grand" hotels of a bygone era offering unparallel accommodations and a fresh …More
I asked the hotel to do something special for my daughter's 12th bd (called ahead). I thought that a cupcake, plate of cookies, etc. They far exceeded that! Cupcakes waiting when we got into the room.
After we ordered room service, they came to pick up trays, and brought complete ice-cream sundaes!! Really, really special and my daughter just LOVED it! Made for such a special 12th birthday for her:)
They also gave us a room with a great view.