"High class hotel in Delhi, close to shopping malls"
Extremely courteous and helpful staff of all levels. Although there was some disruption for security reasons due to Chinese President's visit the staff was very keen to look after other guests equally. We had a reason to complain about some difficultly caused; we were however compensated with an upgraded room change which was well appreciated. Very good hotel restaurants and tea/coffee lounges. Good gym and spa facilities attended by by very courteous staff. The staff at every level right from the door man to the duty manger tried their best to attend to your needs and make your staff very comfortable; in fact they made you feel royal!
best room I ever slept in best bed and comfort
only problem was sink water was yellow
which is hard to tell unless u look carefully
but it is noticeable
they did offer me alternative room
bats on swimming pool at night
pidgeons in morning
they need to put net or deterent
again as with all 5 star food too expensive and not always perfect
need to go out to eat
or as you would cook at home
breakfast lot of variety quite lavish selection
great gym and changing rooms/showers
My family and I stayed for eight nights at The Grand New Delhi hotel between the 28th of June to 9th of July 2014, The staff were very helpful and friendly. Breakfast was fantastic as well as at dinner. I would highly recommend staying at this hotel as we had a truly amazing experince. When I visit india next I would definately stay at the The Grand New Delhi.
We have been going to the Suryaa for years. It is a great place to stay, and you can often find good deals. The staff is absolutely fabulous. The food is really good. The rooms need some updating. The hotel is working on improvements. The location is great in terms of the city as a whole, but the surrounding neighborhood is not very nice. The hotel staff and amenities make up for it though. The pool is gorgeous and there is a rooftop restaurant with great views. Our teenagers loved it too. Deepak, the manager in the restaurant downstairs was outstandingly gracious. Staff at the door and front desk are also very helpful and friendly.