My overall impression of this hotel was outstanding. From the time you walk in the door, and throughout my stay the staff was friendly and most helpful. The hotel was immaculate so my compliments to the housekeeping staff. The night manager was professional, dressed very neatly, well-mannered and his goal was to be proud of his hotel, provide superb customer service, had a great smile and you could tell the highest level of customer service was his goal. The suite room was lovely with a comfortable bed, sitting area, desk area, kitchen with an array of glassware, dishes, pans, casserole dishes. In the evening they served a lovely meal so it was a nice opportunity to visit with some of the other guests. I have done a significant amount of business travel in the years and would rate this place excellent. I look forward to future stays at this hotel and would highly recommend it!
MP from Milwaukee, WI
Experience great amenities warm hospitality and a fantastic location just across the street from Huntsville Hospital when you …More
Although this hotel was 20 miles off of the highway it was well worth the drive. It was very beautiful and well hidden from traffic. Our only problem was we arrived after 3:00 pm and were assigned our room. Upon entering the room we realized that it had not been attended to since the previous guests. We spoke to the young lady who was cleaning rooms and she very quickly got the situation remedied and we were given a new room. Although this was not her mistake she apologized profusely for the situation at least 5 times. The room was beautifully decorated. We really loved the love seat and ottoman. We were able to sit together eat, and watch TV which is usually hard to do with just a bed. It was quiet and very comfortable. The bed was especially comfortable. As I always do, I did some research and choose this hotel because of ratings. I noticed one rating said that their room was not clean because the girl did it in 5 minutes. That was surely not our case. In fact when showering I didn't get the vinyl liner all the way over and quite a bit of water had ran to the floor. I used the shower mat to soak it up and was very impressed that the mat was as pure white as it was when I started. Kudos to housekeeping. I wish I new the name of the young woman doing the cleaning so that I could mention it here. In hopes that she will be given recognition by using the date that we stayed and the unusual circumstance of the room snafu.
Overall satisfied with my stay here, close to some nice places to eat. Mellow Mushroom, Grille 29 to name a couple. (Within walking distance). Rooms were clean (daily) facility was niche and professional, hot breakfast in the morning. Couldn't ask for a better stay.
Jamie from Virginia
The Homewood Suites by Hilton Huntsville-Village of Providence hotel in Alabama is located in an upscale planned community …More