the staff was not helpful didnt want to help us suitcases to room
we have not air condition in the room
it was very hard to get internet connections
we ask for the addres of atractive location the answer of reception he didn't know
I've stayed in Ibis hotels dozens of times across Europe, but the Dresden Ibis (three adjoining hotels) are undoubtedly the best 3 star chain hotels that I can recall: staff were unfailingly friendly, the rooms extremely clean, and the nature of how the room was presented by cleaners, e.g. how they set the bed and arranged bathroom items, showed care more typical of a four star hotel. The only issue was the lack of free internet, however the availability of a business-package that combined internet and breakfast, for the price of a normal breakfast, made this a non-issue for me, and anyway there were free terminals in the lobby area. The breakfast and bar/restaurant were well presented, and typical of the friendly staff, when chatting in the breakfast room 20 minutes after closing time, staff invited us to take an extra cup of coffee and whatever else we wished and carry it to the outside table area so we could continue talking over coffee! Well done
I couldn't believe that for less than the price of a hotel room I ended up with a whole small flat to myself for a long weekend. A living room, a bedroom, a kitchen and a bathroom! Spacious and clean too. One night, sitting on the sofa, I felt a little chill and thought a jumper would be nice - just then I looked over to the other armchair and saw they'd left a blanket on it - perfect.
The only wrinkle was that I was on the second floor and therefore very much within reach of the sound of the live music that was being played late into the night (1 or 2 am on Friday and Saturday) in one of the restaurants below. In the morning, I then got to hear all the clanking of the cleaners in the utility room that was just below my flat. Still, I was able to roll over and doze off again, so this inconvenience was outweighed by the good aspects of this accommodation!