This client made a last-minute reservation but did not contact us to confirm, nor was it confirmed by us, since it is not the only way we receive reservations, for this reason, he had to confirm availability. We do not receive online payments, for this same reason.

This client was contacted 15 days before staying, to inform him about the fortuitous situation that we experienced, due to damages that our premises suffered and it is still undergoing repairs, probably until the month of April.This customer received our message but ignored it and did not respond to us.

NO SABEMOS QUIEN ESTE SEÑOR PUES NUNCA SE HOSPEDO EN NUESTRO HOSTAL. DEBE HABER ALGUN ERROR O MALAS INTENCIONES DE TERCEROS.

I don't understand what you mean, because they told me that everything had seemed very good to them. Although when they left the room they left me extremely dirty and everything turned on.

Que puedes Esperar Si el Lugar Es Cerca Del Aeropuerto, Si te Molesta El Ruido De Los Aviones Hospedate en la ciudad

agradecemos sus comentarios y esperamos verle pronto.

Hopefully we can know the tastes of all our clients, because some couples prefer them in red and others apparently, in white. The customer adjusts the temperature of the hot water to his liking. If our clients detect any damaged furniture, they must notify it at reception during their stay for its replacement. We strive to provide our clients with comfort and safety and we consider them part of our team to be able to fulfill it.

It is not our responsibility that the google map does not direct them correctly, so we recommend our clients to use waze. The sign is where it should be IN FRONT. We have remote opening and video surveillance systems for the safety and satisfaction of our customers, therefore you must ring the bell to open the door, we do not respond to the honking of the horns. The car that these clients drove was too big and took up two spaces, so other vehicles had to be relocated to their satisfaction. These gentlemen paid for a ONE BED room and wanted to be accommodated in two beds for the same price. Our air conditioners are Smart, some customers do not know how to adjust the remote control and do not ask for help. We have a lot of advanced technology in our facilities, however, some very advanced people, like them, do not understand. As we do not have restaurants within our hostel, the client decides where they want to eat. We do not assume responsibilities for other businesses.

Es de mal gusto afectar las referencias de nuestro establecimiento sin dejar su nombre y motivo de su descontento. De cualquier manera agradecemos el habernos visitado. En B&B Lodgings nos esmeramos por brindar a nuestros clientes seguridad y buena atención.

We do not publish misleading images are typical of the establishment. WE ARE NOT HOTEL WE ARE HOSTEL. B & Bs are initial but some people ASSUME that it corresponds to breakfast services, as we know that many people assume, for this reason it is specified on our page that the reservation DOES NOT INCLUDE BREAKFAST. Unfortunately many do not read. As you point out, we are on a main road and although the place is safe, we maintain camera monitoring and remote opening service, in our facilities and logically, for the door to be opened remotely you must ring the bell. Our main interest is to give our customers a friendly, efficient and timely service, not to wear finery. In any case, we welcome your comments because there will always be satisfied and dissatisfied customers, which helps us to be better every day.

Nuestras instalaciones, puntuación y excelente servicio hace que nos comparen con los mejores hoteles de la localidad a pesar de que seamos hostal. Si está persona no leyo bien es su problema. A este señor o señora porque no se define en su apariencia qué es, se le devolvió su dinero en sus manos y se retiraron porque hubo un daño eléctrico en la zona el cuál tomaría muchas horas su reparación por lo que se fueron y se le hizo la devolución del dinero. Lógicamente si en la zona general no hay luz, va escuchar hasta un alfiler caer. Nuestro transporte es PRIVADO no público, es puerta a puerta e ida y vuelta. Me alegro que se hayan retirado de mi hospedaje, es la peor persona con la qué he tratado. Porque no se fue a un hotel donde pagaría 3 veces mas lo que cobramos nosotros?